Barista

Job Description

Barista – Costa Coffee

To display pride in your Costa by confidently delivering the perfect cup of coffee to every customer with a genuine smile

Your Team:

• To complete and pass any company-provided training required for the role

• To attend team meetings as required

Your Customer:

• To deliver the highest levels of customer service that encourages positive customer feedback and sales

• To maintain standards of health, safety and cleanliness across the store in line with the cleaning schedules

• To produce and prepare all products in line with brand excellence standards

Your Store:

• To safely and accurately maintain stock

• To drive sales by replenishment of display/fridges                               

 in line with the provided guidelines and procedures

• To operate the till in line with cash handling procedures

• To attend work in accordance with your designated shifts

Skills

Essential:

• Friendly and approachable

• Ability to communicate and work confidently as part of a team

• Flexible, and willing to exceed expectations to deliver fantastic end results

• Cares about the product, team and customers; and treats others the way they would want to be treated

• Delivers great coffee with genuine style

• Open and honest with an enthusiastic willingness to learn

• Reliable and committed

• Ability to use initiative, and work without close supervision

• Proud to wear the Costa uniform, presenting a professional image at all times

• To be knowledgeable and confident about all products demonstrated by advising customers and answering queries

• Arrive for your shift on time, with a positive can do attitude

• Ability to multi-task and perform varying duties throughout the store

• Takes a genuine interest in the business