Bar Supervisor

Job Description

Job description / Role

Bar Supervisor

As a Bar Supervisor, you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served. Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. In addition, to handle daily operation during manager absent including team member relations, and encourage problem solving by team members through proper training and empowerment.

What\’s in it for you:

– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies
– Opportunity to develop your talent and grow within your property and across the world!
– Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

– Ensures guests are well looked after, from their arrival through to their departure
– Enquires whether guests are satisfied throughout the meal and services
– Offers attentive service to guests, adapting to any constraints
– Is attentive to the comments of customers and ensures the follow-up
– Helps increase the bar\’s revenue through his/her sales actions
– Limiting customer problems by restricting beverage intake and attempting to curtail inappropriate behavior
– Directs and coordinates all activities and provides assistance to the staff in bar to ensure all established service standards and procedures of Movenpick Hotel Doha are implemented consistently, leading to guest satisfaction, staff satisfaction and profit for the Hotel.