Bar Manager – American Brasserie

Job Description

<strong><u>Responsibilities</u></strong><p><br></p><ul><li>To ensure that the beverage outlet is managed efficiently according to the established concept statement, providing a courteous, professional, efficient, and flexible service at all times, following Emirates Palace Mandarin Oriental standards.</li><li>To be constantly involved in the operation, to ensure that there is a senior manager opening and closing every single function.</li><li>To ensure that the staff entertains the guests in the bar.</li><li>To train the bartenders in freestyle, mixology, and cocktails.</li><li>To conduct daily pre-shift briefings to employees on preparation, service, and menu.</li><li>To approach guests suggesting a cocktail/wine or non-alcoholic beverages and recommending promotional items.</li><li>To use approved suggestive selling techniques to upsell products with higher profit margins.</li><li>To maintain knowledge of bar inventory and wine selection to respond appropriately to guest questions.</li><li>To maintain a thorough knowledge of beverage recipes and mixing procedures.</li><li>To maintain responsibility for the setup and cleanliness of the entire bar.</li><li>To be responsible for an attractive display of the beverage selection.</li><li>To maintain a thorough knowledge of standard policies and procedures regarding cash handling, check-writing, credit cards, city ledger, and customer ledger.</li><li>To evaluate the bar and beverage menus and give suggestions for improvement to the Restaurant Manager / F&amp;B Manager.</li><li>Ensure that the bar/lounge and the other beverage outlets are stocked with “mise-en-place” and kept clean and tidy at all times.</li><li>To have a thorough knowledge of how to handle intoxicated individuals.</li><li>To have full knowledge of alcohol and liquor policies and regulations, and comply fully with them.</li><li>To maintain the bar reservation list, and check the bar reservations list frequently during the shift.</li><li>To prepare the bar business and marketing plan, together with the Restaurant Manager, and budget together with the F&amp;B Manager</li><li>To liaise with the Kitchen and Beverage department on daily operations and quality control.</li><li>To have a thorough understanding and knowledge of all food and beverage items on the menu and the ability to recommend Food &amp; Beverage combinations and upsell alternatives.</li><li>To handle guest inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow-up with guests.</li><li>Ensure that the bar/lounge and the other beverage outlets’ cashiering procedures are strictly adhered to and that the Point of Sale system is updated and operated correctly.</li><li>To establish and strictly adhere to the par stocks for all operating equipment, supplies, and inventory items, and to ensure that the bar is adequately equipped.</li><li>Conduct monthly inventory checks on all operating equipment and supplies.</li><li>To control the requisitioning, storage, and careful use of all Operating Equipment and Supplies.</li><li>To ensure that the monthly forecasted Food &amp; Beverage revenue figures are achieved.</li><li>To ensure effective payroll control through a flexible workforce, maximizing utilization of employees, and close cooperation with other Food &amp; Beverage Outlets.</li><li>To analyze the budget, and takes action when required.</li><li>To participate in the formulation of the Annual Operating Budget in determining projected revenues and expenses, operating equipment, and FF&amp;E requirements in line with the compilation of the Annual Business Plan.</li></ul><p><br></p><strong><u>Skills &amp; Requirements</u></strong><p><br></p><ul><li>Experience as a Bar Manager in a Standalone restaurant with the highest level of service is preferred.</li><li>Diploma or degree in hospitality management </li><li>Excellent overall communication skills</li><li>Possess a pleasant and outgoing personality </li><li>Bar &amp; Brasserie background</li></ul>