Job Description
What is in it for you:
- An opportunity to be with world’s preferred Hospitality Company.
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies and the opportunity to earn qualifications while you work.
- Opportunity to develop your talent and grow within your property and across the world.
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21.
What you will be doing:
- Ensure that all pre requisitions for the functions are checked correctly and ready for setting up when the time arrives.
- Co-ordinate closely with Chef and to have a clear understanding on the menu served for the events.
- Oversees the maintenance of service standards during banquet service operations.
- Respond to any requests or complaints from guests with tact, sincerity and promptly.
- Keep track of Meeting Room service operating equipment to ensure par level for smooth operations.
- Handle requisition of items which require replacements.
- Attend all meetings and trainings as assigned by management.
- Ensure that all service and storage areas are kept safe, clean and locked.
Your experience and skills include:
- At least 2 years’ experience in a similar capacity.
- Experience in the luxury or upscale segment is preferred.
- Strong guest relations and problem solving abilities.
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collectively as part of a team.