Banking Call center representative (English)

Job Description

Benefits:-<br>-Location : Garden City – Near Tahrir Square<br>-Salary 6800 L.E<br>-Social &amp; Medical insurance.<br>-Availability to join staff after 2:3 years <br><br>Qualifications:-<br><br>-Bachelor’s degree at (LAW – Commerce – Business – IT – Language &amp; Translation – Computer Science<br>-Very Good english level up to Excellent (B1:B2)<br>-Done military service and graduated<br>-Professional way of talking<br>-Presentability<br><br>Responsibilities:<br><br>The job duties of a bank customer service representative can vary by employer and depend on whether the representative works with customers over the phone or face-to-face in a branch location. All representatives can expect to:<br><br>-Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards<br>-Check on the status of customer accounts and track checks and payments<br>-Review and explain account charges<br>-Assist banking customers who are victims of fraud, theft or identity theft<br>-Assist customers with replacing lost or stolen credit or debit cards<br>-Assist with address changes