Banking Call center representative

Job Description

The job duties of a bank customer service representative can vary by employer and depend on whether the representative works with customers over the phone or face-to-face in a branch location. All representatives can expect to:

-Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards

-Check on the status of customer accounts and track checks and payments

-Review and explain account charges

-Assist banking customers who are victims of fraud, theft or identity theft

-Assist customers with replacing lost or stolen credit or debit cards

-Assist with address changes

Benefits:-

-Location : Garden City

-Salary 6800 L.E

-Social & Medical insurance.

-Availability to join staff after 1:2 years

Qualifications:-

-Bachelor’s degree at (LAW – Commerce – Business – IT – Language & Translation – Computer Science

-Very Good english level up to Excellent (B1:B2)

-Done military service and graduated

-Professional way of talking

-Presentability