Auto Technician
Job Description
As part of our commitment to the ongoing growth and career development of our employees, we are always keen to prioritise internal movement, whether this is for promotions or lateral moves. We actively encourage applications from our employees for all of our vacancies and guarantee interviews for all employees who meet all of the essential requirements as stated in the job advert and job description.
Job Description
- Analyze work orders Job Cards carefully to understand a vehicle’s condition, the accuracy of the diagnosis, and labor time agreed.
- Ask the Service Advisor for clarification if a work order is not clear or seems incorrect.
- Determine which parts and tools will be required for a given repair or service and ensure their availability.
- Inform the Service Advisor if additional parts need to be ordered.
- Complete routine services and repairs on vehicles within the assigned timeframes.
- Document completed work orders to include the repairs conducted, the parts required and the labour involved.
- Document any other vehicle problems noted during servicing and document any additional repairs to be completed, the parts required, and the labor to be charged in order to gain customer approval.
- Interact directly with customers to explain vehicle problems and steps taken to correct the problems as needed.
- Document additional services or repairs conducted on vehicles.
- Ensure the security of all inventories and monitor the quality of parts.
Skills and Abilities
- Well-organized and systematic
- Detail oriented
- Technically competent with ability to diagnose/troubleshoot automotive issues
- Ability to read and interpret work orders
- Good communication skills
- Good customer service skills
Competencies
Skills and other abilities
Education/Training
Job Knowledge
Experience
Culture & values
Communication Skills
Before submitting an application, please ensure that you have gained the relevant approvals as outlined in the Recruitment Policy.
