Asst. Pool & Beach Manager

Job Description

Rixos Qetaifan Island North

Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Icon Tower is the world’s highest tower of its kind, reaching 82 metres.

Asst. Pool & Beach Manager

This position ensures Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision of restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.

What’s in it for you:

• Be part of a unique and complex resort in Qatar 
• Take advantage of opportunities to be recognized for your professional contributions
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our academies
• Opportunity to develop your talent and grow within your property and across the world

What you will be doing:

• Coordinate daily bar and restaurant management operations.
• Deliver superior food & beverage service and maximize customer satisfaction.
• Respond efficiently and accurately to restaurant customer complaints.
• Ensure that all employees are properly trained on the Sequence of Service and on Corporate Policies, ensuring that they are efficient, courteous, respectful of others and knowledgeable in all aspects of food, beverage, and service standards.
• Conduct daily pre-shift meetings at the start of every shift.
• Provide constant floor supervision to achieve desired objectives and maintain corporate standards for quality and service.
• Communicate all guest feedback, both positive and negative, with the Restaurant Manager
• Ensure all Direct operating costs (food and beverage, labour, Entertainment, Business Promotions, Sales & Marketing, Laundry, Utilities etc..) are in line with budget expectations.
• Approve the weekly schedule for all employees as recommended by the Supervisor.
• Ensure that staffing is adequate to meet demands of business.
• Proactively address and implement strategic solutions to changes in sales trends.
• Train the Front of House, supervisors and bartenders with the objective of developing a strong management team to manage the restaurant while providing an opportunity to individual bartenders for personal career growth.
• Evaluate the performance of the bar team. Initiate plans for career progression.
• Effectively delegate duties and responsibilities down the organizational line and consistently follow-up to secure results.
• Participate in community activities to promote good corporate image.
• Maximize sales and profitability through professional execution of approved promotions.
• Assure all established operating policies, procedures, and systems are followed ( e.g. specified product purchased, document and reports are completed on time, staff schedules are posted, etc).
• Participate in the development of financial budgets and in the preparation of a business plan for the restaurant.
• Perform quarterly operations reviews and implement corrective measures.
• Stay abreast of competitors’ activity, and marketing strategy, and report data to the Restaurant Manager.
• Ensure daily variance counts and weekly inventories are correctly processed.
• Complete all daily and weekly reports. i.e. Daily Log Book, Daily Sales report, Promotions report.
• Maintain and practice fire and security systems and procedures.
• Possess working knowledge of government codes, Policies, and regulations as they impact the business.

Your experience and skills include:

• College Degree in Hotel Management
• 3 years of management experience in Restaurant Management or management experience from combined relevant areas Organizational skills
• Information system knowledge
• Food and Beverage knowledge
• Bar trend knowledge
• Wine knowledge
• Guest focus
• Problem-solving skills

Your team & working environment:

At Accor, we are Heartists! 
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Qetaifan Island, Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!
Our Commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS