Asst. Manager Inventory & Quality Control
Job Description
When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.<p><br></p>Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!<p><br></p>Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.<p><br></p>We’re looking for an Assistant Manager Inventory & Quality Control to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! This role will require you to maintain inventory on the stocks in the warehouse and talabat mart stores<p><br></p><strong>What’s On Your Plate? </strong><p><br></p><ul><li>Monitoring stock level and records accuracy of ~ 100K lines</li><li>Leading a team of 4 direct reports (inventory controllers), accountable for their performance</li><li>Planning and execution of spot checks and cycle counts in a timely manner</li><li>Reporting directly to top management for modifications and shrinks</li><li>Reviewing all inventory control processes and making sure we always run lean and efficient processes</li><li>Maintaining optimal inventory profitability levels and issuing recommendations to improve GMROI</li><li>Coming up with new reports that have a direct impact on business performance</li><li>Accountable for the overall Inventory and quality control of warehouse and inventory control of tmart stores of in the UAE</li><li>Establishing relationships with main departments stakeholders: operations, commercial, demand planning, finance, etc. to ensure smooth collaboration across divisions</li><li>Guidance to operations to maintain shrink and modification rate low as it affects the P&L</li><li>Responsible for warehouse inventory by performing spot checks and cycle counts following predefined periodic cycle counts</li></ul><p><br></p><strong>What Did We Order? </strong><p><br></p><ul><li>Prior experience as an inventory controller</li><li>Data and detail oriented</li><li>Excellent analytical and communication skills, and always hands-on with several tools</li><li>Ability to interact/guide the senior-level executives and can manage the expectations of multiple stakeholders</li><li>Tech Savvy</li><li>Provides day-to-day supervision to a team including coaching on performance, coordinating activities, checking on quality and work progress</li><li>Leads, coordinating and facilitating the work of others, has supervisory responsibilities</li><li>Takes a broad perspective to problems and spots new, less obvious solutions</li><li>Performs a variety of the most complex tasks and/or leads one or more teams</li></ul>
