Associate Solution Advisor in the Cloud Architecture & Advisory Team – Italy

Job Description

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now! 

COMPANY DESCRIPTION 

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. 

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. 

PURPOSE AND OBJECTIVES 

Change has always been part of business, and today’s environment forces us to deal with change – both good and bad – faster than ever before. New technologies are changing how we live and work, and COVID, climate change and geopolitical tensions have exposed how critical business resilience has become in the world. Companies that can adapt quickly and consume change smoothly will thrive. This means working more agilely, more intelligently, and more efficiently – which takes more than just a technical migration to the cloud. 

RISE with SAP brings together the solutions and services our customers need for a true business transformation, in one package, in the way that works best for them – regardless of their point of departure, their end destination or how fast they want to move. We know that transformation is a journey, not a destination, so RISE with SAP allows customers to change not only once, but to continually transform – with SAP alongside them during every step of the way. 

RISE with SAP S/4HANA Cloud, private edition is one of the key deployment options for our customers cloud transformation. It provides a comprehensive cloud infrastructure and managed service offerings to our customers as an essential part of the overall Cloud Strategy of SAP. This enables customers to safeguard their existing SAP ERP investment, while benefiting from a new level of flexibility – tailoring the software to meet their specific needs, retaining company-specific configurations and customizations of their SAP ERP system, and accessing the latest capabilities that give their company a competitive advantage. 

Under RISE with SAP, SAP allows customers to run their SAP S/4 HANA and other SAP applications (HANA applications include SAP® Business Suite powered by SAP HANA and SAP NetWeaver® Business Warehouse powered by SAP HANA) in a managed private cloud environment either in SAP’s own datacentres, IaaS Hyperscalers, SAP Premium Suppliers or in customers’ own existing datacentres. SAP has established strategic partnerships with the major cloud infrastructure providers, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), to offer customers maximum choice for their SAP private cloud deployment. 

The Global RISE Cloud Advisory Team is part of SAP’s Customer Success organization. Within this team we are looking for highly motivated and customer-focused team members to build out a new global Cloud Architecture & Advisory team (CAA) focused on driving scale in our ecosystem for the indirect channel. The Cloud Architect Advisor works predominantly in the pre-sales phase as a subject matter expert, acting as the primary point of contact for all technical topics related to the private cloud deployment from a customer perspective. This new team will work especially closely with Sell Authorized Partners for RISE with SAP to technically support and drive our indirect pipeline for S/4HANA Cloud, private edition. They will be responsible for scaling our enablement, qualification and coaching of Partner Cloud Architects, as well as supporting large, complex, or non-standard indirect deals from a technical perspective. The role will work closely with both Partner and internal SAP teams to indirect customers for success on their cloud journey under RISE with SAP. 

EXPECTATIONS AND TASKS 

This is a customer and partner facing role where you will support the SAP and Partner sales teams during the entire cycle of a Cloud deal. Following are the key tasks that this role will perform and the core tasks of a Cloud Architect Advisor: 

1. Work with Partner Ecosystem Success and Enterprise Cloud Services teams to provide ongoing enablement, qualification, coaching, guidance, and support to Partner Cloud Architects in accordance with SAP’s Compliance, Legal and Fair Trade guidelines and indirect private cloud sales process  

1. Review the technical viability of Partner Cloud Architect performed Technical Assessments, and facilitate/interface between Partner Cloud Architects and SAP internal tools and systems for the Sales2Delivery Process 

1. Present in detail technical and operational aspects of the RISE with SAP S/4HANA Cloud, private edition offering, including respective managed service offerings (usually to CIO’s, IT managers, data center managers and SAP Technology staff) 

1. Present the technical requirements and value proposition for SAP private cloud on SAP Data Centres, Premium Suppliers and hyperscalers like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).  

1. Conduct technical assessment workshops with customers to define the future cloud architecture and plan the migration roadmap together with partners, System Integrators, and or SAP Professional Services. 

1. Guide customers on non-functional capabilities such Business Continuity, Cybersecurity & Compliance, Networking, Technical Operations, and service consumption.  

1. Work with other teams within the Customer Success board area to generate pricing and provide ongoing deal support to sales teams. 

1. Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP Enterprise Cloud Services delivery organization as required. 

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES 

• Bachelor’s / Master’s degree in Engineering or Computer Science, Business Administration required from an accredited university. 

• High proficiency in customer communications and presentations is required 

• High proficiency in the SAP product portfolio, offerings and industry solutions.  

• Good understanding of SAP solutions (releases, platform interdependencies etc.) 

• Good understanding of operational aspects (Application and Technical) of SAP solutions in a cloud environment.   

• Good understanding of the entire platform stacks (storage, virtualization, hardware, networks etc.)  

• Good understanding of technical capabilities of at least one Hyperscaler (AWS; MS Azure or GCP) 

• Ability and willingness to be part of a global team of Cloud Architects 

• Willingness to undertake customer related travel on short notice 

• Fluency in English and Italian, Greek is a plus

WORK EXPERIENCE 

• Up to 2 years of customer facing SAP Consulting experience. 

• Up to 2 years of solution design, enterprise architecture and/or SAP implementation.  

• Experience in a customer facing pre-sales role is an advantage. 

• Experience with SAP BTP, IaaS Providers (AWS, MS Azure or GCP), SAP Premium Suppliers and/or data centers is a big advantage. 

• Cybersecurity & Compliance expertise is an advantage 

• SAP Application Lifecycle Management and or SAP Operations experience is an advantage 

• ITSM, Service Design & Delivery experience is an advantage 

• SAP HANA and S/4 HANA skills are an advantage 

Location

SAP is not offering international relocation benefits for this role currently. Only candidates who have legal authorization to Work in Italy and are currently based in Italy will be considered.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 375305  | Work Area: Sales Support  | Expected Travel: 0 – 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.