Associate Resettlement and Complementary Pathways Officer
Job Description
<em>Only candidates who are not nationals of the country of assignment are eligible to apply to this position<br><br></em><strong>Hardship Level<br><br></strong>A (least hardship)<br><br><strong>Family Type<br><br></strong>Family<br><br><strong>Residential location (if applicable)<br><br></strong><strong>Grade<br><br></strong>PR2<br><br><strong>Staff Member / Affiliate Type<br><br></strong>Professional<br><ul><li> Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff member’s country of nationality. <br><br></li></ul>In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.<br><br><strong>Reason<br><br></strong>Regular > Regular Assignment<br><br><strong>Remote work accepted<br><br></strong>No<br><br><strong>Target Start Date<br><br></strong>2023-07-26<br><br><strong>Job Posting End Date<br><br></strong>August 14, 2023<br><br><strong>Standard Job Description<br><br></strong>Associate Resettlement and Complementary Pathways Officer Organizational Setting and Work Relationships The position for Associate Resettlement and Complementary Pathways Officer may be based in Country Operations, Regional Bureaux or Headquarters. The incumbent’s primary role is to support resettlement and complementary pathways activities in his/her Area of Responsibility (AOR) through identification of needs, submission of cases, monitoring procedural compliance, integrity and quality of case submissions, and ensure progress against targets. S/he takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role may also involve managerial responsibilities in supervising staff and affiliate workforce. S/he contributes to comprehensive protection and solutions strategies and needs to make resettlement both strategic as well as responsive to the needs of people of concern to UNHCR. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Identify, interview, assess resettlement and complementary pathways needs, and process cases identified for resettlement and complementary pathways following established procedures; provide counselling to individuals. – Support monitoring of activities for resettlement and complementary pathways, as applicable, to ensure progress against targets, transparency and efficiency in case submissions and appropriate follow-up with resettlement countries and other key stakeholders. – Review and provide timely feedback and guidance on resettlement submissions prepared in the country office/ by country offices to harmonize quality and consistency of resettlement delivery. – Support the management of processes to ensure that persons of concern and partners receive up-to-date and accurate information on UNHCR¿s resettlement and complementary pathways policies and procedures. – Support the implementation of UNHCR¿s global resettlement and complementary pathways policies, procedures and guidelines in the AOR. – Ensure Standard Operating Procedures for identification of cases for resettlement and resettlement case management are in place and in line with UNHCR Global Standards. – Support and contribute to measures that enhance the prevention, detection and response to fraud committed by persons of concern generally and in resettlement and complementary pathways in particular. – Support senior management in maintaining regular contact and close cooperation with resettlement countries and partners to ensure effective delivery of resettlement and complementary pathways; and adherence to adequate protection standards. – Support government officials and partners undertaking missions related to resettlement and complementary pathways. – Assist selection missions by resettlement countries to the region/country operations. – Stay abreast and analyse the implication of political, legal, social and economic developments in the AOR and recommend policy / strategic approaches to further UNHCR objectives with respect to resettlement and complementary pathways. – Contribute to the development and enhancement of policy and guidelines for resettlement and complementary pathways practices. – Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement and complementary pathways process; comply with UNHCR policy and guidelines on HIV/AIDS. – Promote and support the establishment of mechanisms for preventing fraud in resettlement and complementary pathways activities to maintain the integrity of the resettlement and complementary pathways process in the AOR. – Assist in the production of up-to-date and accurate statistics, analytical reports on resettlement and complementary pathways, updates and briefing notes, including with regard to the trends, the country/ region¿s performance in meeting resettlement targets, challenges and responses. – Contribute to comprehensive protection and solutions strategies in the country operation or region. – Perform other related duties as required. For jobs in the Regional Bureaux only: – Review and provide feedback and advice to country operations on their resettlement and complementary pathways strategies and priorities, to ensure that they are coherent and consistent with the regional strategy and are fully integrated into country operations plans. – Assist offices in the annual planning exercise for resettlement and complementary pathways. – Review and provide timely feedback and guidance on resettlement submissions prepared by country offices to harmonize quality and consistency of resettlement delivery; assist the supervisor in monitoring procedural compliance. – Conduct periodic field missions to provide advice on the quality and consistency of resettlement submissions, decisions and activities. – Assist in negotiating with resettlement countries the design and development of regional resettlement programmes and complementary pathways involving governments and non-governmental organisations in close consultation with the Resettlement and Complementary Pathways Service in the Division of International Protection (DIP) at Headquarters. – Coordinate with DIP, other entities within the Bureau and country operations to ensure a comprehensive and consistent approach in the prevention, detection and response to fraud committed by persons of concern across the region. – Collect resettlement and complementary pathways related information to be used by the Resettlement and Complementary Pathways Service in the DIP for external publications. – Assist in assessing training needs, draw regional training plan and strategy and deliver resettlement, complementary pathways and related training to UNHCR staff, partners and other stakeholders as required. – Contribute to a communications strategy that generates support from external parties for the expansion of resettlement and complementary pathways. Minimum Qualifications Years of Experience / Degree Level For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree Field(s) of Education Political Science; Social Sciences; International Law; Law; International Public Law; International Refugee Law; International Human Rights Law; Refugee and Forced Migration International Relations; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Protection Learning Programme; Resettlement Learning Programme; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential At least 1 year of professional work experience relevant to refugee protection work, preferably within the international capacity. Demonstrated experience in casework or case management, preferably in a refugee or immigration context. Desirable Sound understanding and ability to implement UNHCR¿s policy and global strategic priorities, such as AGDM, IDP, Statelessness, and HIV/AIDS, in the area of responsibility at appropriate level. Diverse field experience. Experience working in a multi-cultural environment. Functional Skills DM-Database Management PR-Refugee Resettlement programs PR-Resettlement Anti-Fraud Policy and Procedures PR-Mixed migratory movement management (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.<br><br><strong>Desired Candidate Profile <br><br></strong>It is desirable that the candidate has the following relevant experience and background:<br><ul><li> Strong technical knowledge of resettlement criteria and process demonstrated through a minimum of 6 years resettlement casework/review experience</li><li> Proven experience working in an operation implementing streamlined processing modalities, efficiencies in case processing and identification methodologies for large scale resettlement. </li><li> Experience managing a team of resettlement reviewers including overseeing the harmonization and quality of the review process and delivery of training/capacity building. </li><li> Quality assurance, audit, and implementation of anti-fraud policy in the context of resettlement processing. </li><li> Coordination internally and externally with all relevant resettlement counterparts including resettlement countries, IOM, as well as UNHCR protection and field units and regional office. <br><br></li></ul><strong><u>Required languages (expected Overall ability is at least B2 level): <br><br></u></strong>,<br><br>,<br><br><strong><u>Desired languages<br><br></u></strong>,<br><br>,<br><br><strong>Operational context<br><br></strong><strong>Occupational Safety and Health Considerations:<br><br></strong>The Security Level for Amman and the rest of the country is assessed at Level 1 (MINIMAL), except the northeast Jordanian Syrian border area, where it is assessed at Level 3 (MODERATE). Road traffic accidents remain a pertinent risk to staff. Vehicle travel is difficult at certain times due to adverse weather conditions, low visibility and/or heavy traffic.<br><br><strong>Nature of Position:<br><br></strong>Jordan is the third largest host of Syrian refugees after Turkey and Lebanon while also giving a home to refugees of other nationalities. The total refugee population in Jordan is over 750,000 including Syrian nationals (88%), and refugees of other nationalities (12%) Iraqis, Yemenis, Sudanese, Somali, and other nationalities.<br><br>The prolonged nature of the Syrian crisis and the conflicts in Iraq and Yemen, combined with the effects of COVID-19, have affected the protection space in Jordan, including restricted access to territory, higher risks of detention, work permit limitations, and strained resources to ensure basic needs. 83% of the refugees are living in urban areas throughout Jordan, utilizing social and physical infrastructure. This has caused strain on systems across several critical sectors, including health, education, and municipal services.<br><br>Resettlement continues to represent a means to demonstrate responsibility sharing and an essential protection tool, albeit only benefitting a small proportion of refugees. The operation works to ensure that cases with strong protection needs are prioritized and effectively processed for resettlement. The P2 Associate Resettlement and Complementary Pathways Officer will be responsible for management of resettlement reviewers working to deliver high quality and efficient resettlement submissions in line with the targets and strategy of the operation.<br><br><strong>Living and Working Conditions:<br><br></strong>Amman: Jordan has a total population of 9.4 million people. Amman houses 42% of Jordan’s population, 4.008 million, making it the populous city in the country. Amman is categorized as (A) duty station.<br><br>Rent in Amman can vary depending on the size of the property itself, number of bedrooms and the area of Amman in which it is located. Renting a 3-bedroom apartment can range from 1100 – 2500 USD per month.<br><br>Amman tends to have a Mediterranean climate; summers are mildly hot, winter usually starts around the end of November and continues until mid-March, there is occasional snowfall.<br><br>The medium for teaching in international schools is English, however there are a few French language schools as well. There is a plethora of institutions for children of all ages from pre-school to high school as well universities.<br><br>The majority of international educational institutions are in Amman.<br><br>Amman is the home to many top-end hospitals and clinics. Due to Jordanian healthcare’s international appeal, nearly all doctors and many support staff speak English. Healthcare here is also very accessible and affordable.<br><br><strong>Skills<br><br></strong><strong>Additional Qualifications<br><br></strong>PR-Individual Case Management<br><br><em>Education<br><br></em>Bachelor of Arts (BA): International Law (Required), Bachelor of Arts (BA): International Relations (Required), Bachelor of Arts (BA): Political Science (Required), Bachelor of Arts (BA): Social Science (Required)<br><br><em>Certifications<br><br></em>HCR Protection Learning Program – UNHCR, HCR Resettlement Learning Program – UNHCR<br><br><em>Work Experience<br><br></em>Number of Persons of Concern Served, Workforce to Supervise, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Refugees<br><br><strong>Competencies<br><br></strong>Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration<br><br><strong>UNHCR Salary Calculator<br><br></strong>https://icsc.un.org/Home/SalaryScales<br><br><strong>Compendium <br><br></strong>Add. 4 to March 2023 Compendium – Part B<br><br><strong>Additional Information<br><br></strong><strong>Functional clearance<br><br></strong>This position doesn’t require a functional clearance
