Associate, Reconciliation

Business & Product Management

Qatar 🇶🇦

October 2, 2023

Key Accountabilities

Process Daily reconciliation of 175+ Withdrawal & Deposit ATM’S including Multi currency ATM’S
Identification of ATM excess & shorts in funds & exception handling.
Prepare monthly proof sheets for all related suspense account and submit to Team Leader.
Prepare write-off /write back entries with supporting documents and submit to Team leader.
Resolve/ respond to queries or escalations received from branches, Sales, Business, Call Centre in a timely manner.
Ensure all complaints are highlighted to line management and resolution is provided.
Escalate cash excess & shortage of ATMs and escalate to Team leader for resolution.
Working with ITD for UAT support and implementation of schemes mandates on-time.
Prepare daily, weekly, fortnightly, monthly, quarterly, half-yearly and yearly MIS for the respective activities.
Handling all activities assigned by the line manager and department head.

Skills

Education

Bachelor’s Degree, in Business-related major

Project Manager