Associate Director – Commercial & Special Projects

Job Description

At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa and Pakistan. We’re  pioneering the development of innovative services to aid the mobility of people, the mobility of things and the mobility of money.

We’re in the driving seat as we help to define how technology will shape progress in some of the fastest-growing countries in the world. Our teams are building tech to meet the needs of the future in areas including data and AI, e-commerce, technology-enabled logistics, maps, identity, and fintech. 

We’re well placed to solve complex and meaningful challenges at scale, with deep tech expertise, strong regulatory relationships, a local presence, and increasingly specialised global teams which are structured to operate as autonomous start-ups. Our team of over 400 engineers and developers are empowered to develop cutting-edge technology every day.

Careem was established in July 2012, became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020, and today operates in over 100 cities across 12 countries.

About the team

Careem is looking for a passionate Associate Director – Commercial & Special Projects, who is driven by identifying and implementing strategic growth opportunities within the Ride Hailing sector, utilizing cross-functional teams. 

As an Associate Director – Commercial & Special Projects, you will be working directly with the GM of Ride Hailing to identify key strategic projects that will drive growth and cover business needs that will enhance the service’s reliability. You will be expected to deal with numerous external stakeholders from the Public and Private sectors in KSA, in addition to internal stakeholders from various departments, to be able to achieve the projects’ outcomes. 

You are expected to leverage your project management skills, stakeholder management skills, communication skills, data analytics skills, strategic planning skills  and knowledge of KSA public and private sectors to be able to deliver high-value projects that will serve the Ride Hailing vertical, utilizing available resources.

What you’ll do

• Design, pursue and lead special projects through to implementation with the support of the cross-functional teams
• Build deep relationships with key stakeholders with top-tiered government partners and lead critical business negotiations
• Work with a cross-functional team of analysts, sales executives, engineers, and product managers to deliver against the team’s KPIs.
• Collaborate cross-functionally with product management, communications, and marketing

What you’ll need

The ideal candidate will have a passionate commitment to improving people’s lives, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative, wowing customers, and acting like an owner.

• 5-7 years of experience delivering against ambitious KPIs
• Hands-on experience in project and program management 
• Strong data orientation – someone who is always on top of key metrics and implications for the business
• Comfort with ambiguous and regularly changing environments
• Ability to craft and articulate solutions that create win-win outcomes with merchants
• Ability to manage multiple tasks and work to tight deadlines
• Technology background and experience working in the region
• Strong problem solving and analytical thinking skills

We’re looking for someone who can take ownership, who is of service, and who shoots to the moon and beyond. Is this you? We’re looking forward to seeing your application!

Where you’ll be

• You’ll be working in the location you’re hired from. Due to legal and compensation considerations, you will need to be based out of the country you’re hired from as your primary work location. 

What we’ll provide you

In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this. As a Careem colleague you will be able to: 

• Be part of a remote-first environment (3 days remote in country and 2 days onsite per week)
• Work from any country in the world for 30 days a year
• Use Unlimited Vacation days throughout the year
• Access fitness reimbursements for health activities including: gym, health club and training classes.
• Work and learn from great minds 
• Create impact in a region with untapped potential
• Explore new opportunities to learn and grow every day