Associate Business Director

Job Description

<p>The role is focused on <strong>Digital Project Management<br><br></strong></p><p>At that senior level of digital project management, you will be responsible for the day-to-day task management of medium sized engagements (up to 10 team members, up to $1mil of revenue). You are the primary client delivery contact, ensuring project scope is defined, creating, and managing the project plan, and providing direction to all members of the project team. You are ultimately responsible for planning and coordinating activities of individual projects to ensure that the project goals are accomplished, and client needs are met.<br><br></p><p>Being a solid project manager requires a diverse mix of skills and experience. To be effective you need to be more than just organized and a good communicator. You’ll need to be able to prioritize, keep calm and focused, be able to delegate, not assume too much, be approachable, and have a passion for Digital. You’ll want to know how things work and you are always on the look-out for new tools, services and ways of doing things. And all of this while maintaining your sense of humor!<br><br></p><p>Your key <strong>responsibilities</strong> will look as such:<br><br></p><ul><li>Define responsibilities, set direction and allocate tasks within the project team</li><li>Create and own the plan, including estimation, tracking, updating</li><li>Weekly reporting/recording for company (including resource forecast &amp; Tempo)</li><li>Develop project proposals and statements of work leveraging experience of key discipline leads</li><li>Manage and develop project change management process with support, negotiate project scope and finance details with clients</li><li>Maximize revenue by delivering to project margin targets</li><li>Working with Account Management team, contribute to business development efforts through project scoping, estimating and attending sales calls, and inputting into proposals</li><li>Supports business operational processes (e.g. facilitates end of project reviews, etc.)</li><li>Uncover your client’s hidden needs and issues by asking insightful questions and developing a good rapport</li><li>Monitor interactions between your team and the client, and follow up to demonstrate strong client management</li><li>Ask questions that push, challenge and stretch your clients and colleagues to foster creativity, or better our service</li><li>Motivate others in your team or project to come up with new ideas and initiatives. Encourage them to challenge current approaches / methods.</li><li>Develop and coach your team so that all members perform well.</li><li>Escalate issues to senior staff when appropriate<br><br></li></ul><strong>Qualifications<br><br></strong><p>We are looking for someone with:<br><br></p><ul><li>Experience as a Project Manager in a web/digital consulting environment – delivery of digital platforms and related services will be a focus</li><li>Experience managing marketing, creative or technology projects</li><li>Familiarity with digital online specifications / adaptations (online banners/Html5 animation/videos) in addition to web and mobile apps UI UX development processes.</li><li>Familiarity with marketing cloud technology and it’s use cases in the customer journey</li><li>Experience developing project approaches and plans using PRINCE2 and/or Agile project methodologies</li><li>Evidence of management of small project teams to a successful conclusion</li><li>Proven leadership skills</li><li>Strong meeting facilitation skills</li><li>Self-starting, with the ability to work independently with little direction and tight deadlines</li><li>Excellent client facing communications skills</li><li>Ability to put administrative structure and organisation in place on new or existing projects</li><li>Can articulate and define Project Management methodology – processes, practices, team management, project delivery phases</li><li>Ability to turn requirements into a viable project plan and marshal resources required to deliver</li><li>Business process orientation</li><li>Ability to juggle multiple tasks and priorities</li></ul>