Job Description
Job brief:
We are looking for a talented assisting Branch Manager to assign and direct all
work performed in the branch and to supervise all areas of operation. You will
manage staff, and reporting to branch manager foster a positive environment and
ensure customer satisfaction and proper branch operation. The successful
candidate will have a hands-on approach and will be committed to the expansion
and success of the business by implementing strategies that increase
productivity and enable sales targets achievement.
Responsibilities
- Direct all operational aspects including distribution operations, customer service,
human resources, administration and sales
- Assess local market conditions and identify current and prospective sales
opportunities
- Develop forecasts, financial objectives and business plans
- Meet goals and metrics
- Manage budget and allocate funds appropriately
- Bring out the best of branch’s personnel by providing training, coaching,
development and motivation
- Locate areas of improvement and propose corrective actions that meet
challenges and leverage growth opportunities
- Share knowledge with other branches and headquarters on effective practices,
competitive intelligence, business opportunities and needs
- Address customer and employee satisfaction issues promptly
- Adhere to high ethical standards, and comply with all regulations/applicable laws
- Network to improve the presence and reputation of the branch and company
- Stay abreast of competing markets and provide reports on market movement and
penetration
Requirements and skills
- Proven branch management experience, as a assisting Bank Manager or similar
role
- +5 years proving experience as assisting branch manager
- Meet the requirement of CBI
- Sufficient knowledge of modern management techniques and best practices
- Ability to meet sales targets and production goals
- Familiarity with industry’s rules and regulations of CBI
- Excellent organizational skills
- Results driven and customer focused