Assistant Restaurant Manager
Job Description
<ul><li>Assists the Restaurant Manager in the daily Operations, kick-starting each day with a visionary Approach to delivering next-level Service. </li><li>Continuously delivers exceptional Service by personally interacting with Guests throughout their Dining Experience, Anticipating their Needs and Exceeding Expectations. </li><li>Showcases a Proactive Approach to addressing Guests concerns and fulfilling their requests, Swiftly Resolving any issues to ensure remarkable Guest Satisfaction. </li><li>Enhances the overall Guest Experience by demonstrating Seamless Operations and Excellence in Service Delivery. </li><li> Oversees the efficient Functioning of the dining area, and other designated Service Zones, creating a disruptive ‘Vibe at FIVE’ that invigorates Guests. </li><li>Coordinates with the award-winning Culinary Team to curate and deliver FIVE-Star Culinary Masterpieces, maintaining impeccable Quality and Insta-Worthy Presentation Standards. </li><li>Ensures stringent Health and Safety Standards, including Sanitation Guidelines, and Food Quality Control measures to meet Regulatory Requirements and maintain FIVE’s industry-leading Standards of Cleanliness and Hygiene. </li><li>Assists in recruiting, training, and supervising FIVE’s high-performing Restaurant Team, fostering a bold and dynamic Work Environment. </li><li>Conducts regular Performance Evaluations, providing constructive feedback, and recognising FIVERs who embody FIVEs boundary-breaking Ethos. </li><li>Motivates and fosters a positive work environment that encourages Growth and Collaboration, through ongoing Training Initiatives, </li><li>Mentorship and remarkable Leadership that emphasises ‘FIVE-Styled’ Guest Interaction, Attention to Detail and mastering Personalised Service. </li><li>Collaborates with the Food and Beverage Manager and other stakeholders to develop and implement innovative Strategies that Maximise Revenue and Set the Gold Standard in Food and Beverage. </li><li>Analyses financial reports, such as sales trends, food and beverage cost, and labour cost, to Identify Opportunities for improvement and implement corrective measures to Optimise Profitability. </li><li>Plays an integral role in implementing marketing Initiatives and curated Promotional Activities that elevate the Dining Experience. </li><li> Liaises with the Food and Beverage Manager as well as various Departments to ensure Seamless Coordination and a Smooth Operation. </li><li>Proactively collaborates with the Food and Beverage Manager and other relevant stakeholders to discuss Operational Requirements, upcoming events, and special promotions. </li><li>Attends regular Team Meetings and ongoing bespoke Training Sessions to improve Product Knowledge and Service Skills. </li><li> Stays informed about Industry Trends, emerging ingredients, and cutting-edge Culinary Techniques to consistently enhance Guests Dining Experience. </li><li>Embodies a Visionary Mindset that continuously Disrupts and Breaks Boundaries. </li><li>Contributes to the signature behind-the-scenes Vibe at FIVE, playing a vital role in the success of FIVE’s award-winning initiatives. </li></ul><p><br></p><strong><u>Requirements</u></strong><p><br></p><ul><li>A minimum of 3 years of experience as a Floor Supervisor or Assistant Restaurant Manager or Restaurant Manager in a Luxury Hotel is preferred. </li><li>A Bachelors degree in Hospitality Management or a related field is a plus. </li><li>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel. </li><li>Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Restaurant Management software and POS systems. </li><li>Comprehensive understanding of Health and Safety Regulations, Food Hygiene Standards, and Best Practices in Restaurant Operations. </li><li>Proven track record in Achieving Financial Targets, managing budgets, and implementing cost control measures without compromising on quality and service. </li><li>A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience. </li><li>Professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour. </li><li>Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights. </li><li> A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection. </li><li> Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders. </li><li> Finds creative solutions and takes ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE. </li><li>Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards. </li><li>‘FIVE-Star’ Visionary Thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned. </li><li>Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus). </li><li>A Team Player and People-Oriented Leader, passionate about Motivating and Training a successful and productive Food and Beverage Team. </li><li>A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit. </li></ul><p><br></p><strong><u>Benefits</u></strong><p><br></p><ul><li> Immerse yourself in the dynamic and exhilarating ‘FIVE Vibe,’ where no two days are the same. Discover a work environment that encourages creativity, innovation, and bold ideas. </li><li>Experience rapid career advancement opportunities that allow you to grow and develop within the company. Receive mentorship and guidance from experienced professionals who are invested in your success. Build a fulfilling career path that aligns with your passions and aspirations. </li><li> Enjoy attractive incentive opportunities that recognise your hard work and dedication. Be rewarded for your achievements and contributions to FIVEs success.</li></ul>
