Assistant Outlet Manager

Job Description

Job description / Role

Assistant Outlet Manager

At Movenpick -JVT Managed by Accor, exceptional service from the beginning to the end, is a hallmark of every dining experience. You will report to the Cluster Director of F&B and be able to grow your leadership strengths as Restaurant Manager, where you will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction.

What you will be doing:

– Reporting to the Cluster Director of F&B, responsibilities and essential job functions include but are not limited to the following:
– Responsible for general office coordination and support of the food and beverage team
– Process reservations and special requests from in-house guests and upcoming clients and to utilize OpenTable/Opera reservations system as the key user for the division
– To handle the request for proposal processes and follow the RFP procedure for Holiday Events and reservations in all F&B Outlets
– Liaise with relevant F&B team members to ensure all event details and client requests are communicated correctly through BEOs
– Conducting outlet site inspections with potential and definite clients
– To create F&B marketing collateral and business related events as required
– Complete menu updates on all websites (Hotel / Tonga Standalone)
– To assist the Online Marketing Manager updating and providing potential opportunities across all social media platforms with F&B listings
– To coordinate and update the internal communication to all colleagues and to handle all other internal correspondence within the hotel
– Assist with monthly F&B inventories in all outlets and banquets
– To update weekly F&B recaps and send to the Hotel Manager
– Review arrival and VIP lists to ensure proper amenities have been established
– To send out monthly and quarterly revenue reports acknowledging F&B outlet business booked through RFPs
– Coordinate agenda and minutes for internal F&B meetings
– Assist with the organization and hosting of both F&B and Marketing related events
– Conduct quarterly competitive set analysis for F&B Outlets
– To undertake other duties that may be required