Assistant Head Butler
Job Description
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company’s guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.<br><br>“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts.<br><br><strong><strong>Career Opportunity<br><br></strong></strong>The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential.<br><br><strong><u>About Four Seasons Hotel Riyadh<br><br></u></strong>Call one of Saudi Arabia’s most prestigious addresses home. Share a leisurely brunch with important guests and host memorable meetings in our cosmopolitan oasis. Inside the soaring Kingdom Centre tower, you’ll be met with exceptional views and contemporary cuisine along with Arabic hospitality, elevated with Four Seasons highly personalized service.<br><br><strong><strong>Assistant Head Butler<br><br></strong></strong>The Four Seasons Hotel Riyadh is looking for Assistant Head Butler candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. As a member of the Rooms Division, the Assistant Head Butler works across disciplines to deliver an exceptional experience.<br><br>The Assistant Head Butler is an integral part of the Butlers team whose main objective is to ensure our guests are well looked after from the start. As the first and last impression of the Hotel, this high-profile department carries a special responsibility. They respond to a wide variety of guest requests by accurately assessing the guest needs and requests and achieve maximum customer satisfaction while complying with all Four Seasons’ policies. They handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.<br><br><strong><u>The Benefits Offered By Four Seasons Hotel Riyadh<br><br></u></strong>Living accommodation in a high quality, well-resourced accommodation<br><br>30 days vacation<br><br>10 days Public Holidays per year<br><br>Paid home leave tickets<br><br>Quality of employee meals<br><br>Regular social and sporting events<br><br>Free transportation to work<br><br>Laundry/dry cleaning for provided uniforms<br><br>Full medical coverage<br><br><strong><strong>Work Authorization<br><br></strong></strong>Hotel will apply for the work authorization for the successful candidate<br><br>We look forward to receiving your application!<br><br><strong><strong>Learn more about what it is like to work at Four Seasons, visit us:<br><br></strong></strong><u><u>http://jobs.fourseasons.com/<br><br></u></u><u><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts<br><br></u></u><u><u>https://www.facebook.com/FourSeasonsJobs<br><br></u></u><u><u>https://twitter.com/FourSeasonsJobs</u></u>
