Assistant Front Office Manager

Job Description

Job description / Role

Assistant Front Office Manager

If you are good at what you do, you can work anywhere. If you're the best at what you do, come and join our fantastic team at Alwadi Doha – MGallery Hotel Collection! We are looking for a passionate, friendly, caring Assistant Front Office Manager to join our Front Office Team.

What is in it for you:
– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies
– Opportunity to develop your talent and grow within your property and worldwide!
– Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
– Establishes and maintains open, collaborative relationships with all our Heartists.
– Collaborate with the Front Office Manager on ways to continually improve departmental service.
– Direct operations at the front desk and ensure customer service meets our high standards for guest satisfaction.
– Interact with customers both in person and over the phone, assist with inquiries, and mitigate any guest complaints.