Assistant Director of Rooms

Job Description

Four Seasons Alexandria at San Stefano

Assistant Director of Rooms

Interested individuals should have a huge appetite for development and have demonstrated a skill set for working cooperatively.  

Looking for a Guaranteed Opportunity, this is the place for you.

Discover Alexandria

Alexandria is the second-largest city in Egypt – and the most culturally diverse – with a coastline that stretches over 30 km. Palm-lined boulevards, beautiful gardens and wide-ranging historical sites combined with a thriving café culture and convivial inhabitants give the city a bohemian air. Alexandria’s proximity to Cairo – only 225 km – provides an ideal opportunity for a twin-centre stay at Four Seasons Hotel Cairo at Nile Plaza or Four Seasons Hotel Cairo at The First Residence. With a distinctive European flair, the Hotel adds 21st-century elegance to Alexandria’s renowned Mediterranean ambience, setting new standards for beach-side living in the summer capital of the Middle East.

Four Seasons Alexandria

A seaside glamour on the Egyptian Rivera , located in the heart of Alexandria overlooking the Mediterranean Sea, Four Seasons Hotel Alexandria holds 154 spacious rooms, suites and beach villas designed by the renowned Pierre Yves-Rochon and is only a 10-minute walk from the Royal Jewelry Museum and 9 km from the Library of Alexandria.  

The main complex of the hotel includes 10 outlets including restaurants and bars, meeting rooms, spa, indoor pool and gym.  Opposite the hotel, a long stretched, sandy beach with lush green landscaping unfolds the blue waters of the Mediterranean Sea. It is easily accessible by an under-passage from the hotel. The Beach facilities include 30 beach suites, an infinity seawater pool, a beach restaurant, gym, and kids area.  

In addition, the Hotel launches a new project located on the Hotel’s private beach to complete its state-of-art complex on the shores of the Mediterranean. The 15 Beach Villas offer guests the opportunity to rent and stay in a comfortable setting while enjoying more space, privacy and exclusivity, alongside the full complement. With multiple options between one, two or three bedrooms, the villas are suitable for families and couples alike.  

This key position requires an individual who

Directs and controls the activities of the Front Desk, Reservations, Communications, Concierge, Housekeeping, Spa, Security, Bell Staff and Driveway Staff.  [Actual departments will vary by hotel]. Acts as the senior manager in these departments when department head is unavailable. Assumes the responsibilities of the Director of Rooms in his/her absence. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

Key requirements:

1.             Reading, writing and oral proficiency in the English language is a must.

2.             Two years hotel experience in upscale luxury hotel in the same capacity.

3.             Proficiency with computer skills.

4.             College degree is must.

5.             Strong managerial and supervisory skills.

6.             The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.

7.             Has the ability to understand and comply with upscale luxuries Hotel operation standards.

8.             Holding the proper work authorization to work in Egypt.