Artificial Intelligence (AI) Support Engineer – (ITIL certification required)

Job Description

Company Description

Trans Skills is a trusted advisor to many of the Middle East’s most respected organizations and a leading Human Resources Services Firm with an International Network active in 55 countries. Our clients range from the largest corporations to emerging growth companies and government bodies. We work at the highest levels of leadership to create tangible and enduring business impact.

Our core services include:

– Multi-country Payroll Outsource covering META

– Multi-country Single SaaS Platform

– Executive Search and Specialized Recruitment Services

– Manpower Outsourcing (EOR/PEO)

– HR Digital Transformation

– Psychometric Assessment, Gamified Learning, Coaching and Performance Management

Job Description

Hiring for a government client in Dubai.

·       Bachelor’s degree in Information Technology, Computer Science, or Computer  engineering from a recognized university.

·       Knowledge in ISO20000 and certification in ITIL.

·       8 years of experience from a recognized organization including minimum 6 years in supporting AI applications and Systems.

·      Excellent understanding and work experience with artificial intelligence’s technologies including machine learning, computer vision, natural language processing, and robotics, etc.

·    Hands-on experience with one or more artificial intelligence’s frameworks and tools such as TensorFlow, Theano,  Keras, Scikit-learn, Spark, Flume, Dataiku, Informatica, DevOps, MLOps, etc.

·       Good understanding of the commercially available artificial intelligence platforms.

·     Good experience of one or more programming languages to work with artificial intelligence frameworks such as SAS programming, Python, Java, Scala, R, or C++, etc.

·       Excellent service management skills to develop and direct service desk function.

·       Ability to initiate and direct service improvement projects in support of strategic and operational goals.

·       Excellent communication skills; report writing and group facilitation; presentation and public speaking, excellent skills in high-end configured computer.

·       Knowledge on latest developments of service management practices.

·       Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.

·       Computer-literate performer with extensive software proficiency covering wide variety of applications.

·       Exceptional listener and communicator who effectively conveys information verbally and in writing.

·       Resourceful team player who excels at building trusting relationships with customers and colleagues. 

·       Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.

·       Innovative problem-solver who can generate workable solutions and resolve complaints.