Application Management – Oracle Hyperion Admin

Job Description

• Apply technical knowledge (e.g. SAP, Java, .NET) to solve application issues with moderate risk/complexity.
• Analyze business application and data processing problems/limitations
• Working Knowledge of Oracle EPM Cloud applications (ARCS) or strong understanding of Hyperion Account Reconciliations
• Work with the client’s executive and financial leadership teams to gather/analyze business requirements
• Identify business solutions necessary to expand/improve existing systems
• Utilize knowledge of financial reporting, forecasting, and consolidations process to assist with implementation of customized business applications
• Identify and document designs in a business intelligence environment
• Work as part of a team to implement Hyperion business applications to assist with budgeting, financial reporting, forecasting
• Develop and modify rules to translate data into business reports Modify reports to provide efficient technical solutions for end users
• Exercises independent judgment within defined practices and procedures to determine appropriate action.
• Contribute to projects from own responsibility area.
• Resolve most technical incidents independently within technical area.
• Work with team members to resolve more complex or cross-technology incidents.
• Document known errors and workarounds.
• Identify potential escalations and alert management proactively.
• Manage basic escalations with customer.
• Independently review, implement, and verify changes/solutions of moderate complexity and risk to meet customer needs within area(s) of technical responsibility.
• Understand and escalate scope changes per change control process
• Provide continual improvement recommendations/direction setting and advice within work team.
• Balance internal needs against customer requirements and/or internal businesses/end user’s needs within defined parameters.
• Work as part of a team, which may be virtual, global, and/or multi-functional.
• Acts as an informed team member providing analysis of information and limited project direction input.
• Demonstrates basic understanding of business contract to support and meet contractual metrics and obligations in area of responsibility
• Analyzes service performance data involving response time, throughput, and utilization across all customers for standard services to detect trends and to generate forecasts of capacity growth.
• Provide solutions to prevent problems from occurring in area of responsibility proactively.
• Conduct analysis of data and trends to define changes to increase application reliability, reduce maintenance costs, etc.

Skills

• Excellent team player
• Excellent communication, interpersonal and negotiation skills.
• Excellent analytical & problem-solving skills.
• Excellent command of English