Airfreight ACC Specialist

Job Description

Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Connecting People. Improving Lives.   

Currently, we are seeking an AIRFREIGHT ACC SPECIALIST. In this role, the successful candidate is to:

Key Responsibilities

• To plan and execute import/export shipments and to ensure that its operations run efficiently through application of ocean.
• To efficiently manage operational exchange with Sales team for achievement of desired customer satisfaction.
• To manage team initiatives
• To efficiently manage operational
• Exchange with Sales team for achievement of desired customer satisfaction.
• Support the execution of plans and processes to implement the AFR pricing strategy.
• Assist in responding to pricing enquiries in an efficient and competitive manner.
• Execute tasks and activities while ensuring effective resource management and optimizing productivity for the day-to-day operations.
• Support the timely monitoring and accurate updating of local tariffs.
• Prepare and submit relevant documents for tenders.
• Develop and maintain databases with specific information to enable quick responses to specific network queries.
• Build and secure business relationships with customers and airlines.
• Prepare carrier performance reports and reviews.
• Identify opportunities to enhance services and processes to secure cost-effective and competitive prices and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets
• Understand recent developments of new solutions, services, lane and traffic development.
• May provide functional guidance, advice or training to less experienced positions.
• Identify and resolve recurring issues and suggest modifications to AFR pricing methods focusing on increasing effectiveness and efficiency.
• Individual contributor without direct responsibility for leading others
• May influence others within the job area through explanation of facts, policies and practices.
• Support and interact primarily with colleagues of own function.
• Build relationships and understand customer and key stakeholders’ interests and concerns.
• Address task-related issues appropriately to maintain work relationships.

Job Skills

Making Customers More Successful:

Maintains effective relationships with customers. Develops, commercializes and delivers high quality / innovative services and solutions. Inspires customers and gains their commitment. Gains organizational alignment and support for customer needs

Shaping Direction:

Maintains a visionary and global perspective pertaining to strategy. Develops sustainable strategies that support Investment, Provider and Employer of Choice. Inspires and aligns the organization to make the strategy a reality

Driving High Performance:

Establishes clear, challenging and achievable objectives. Aligns resources and the organization to achieve objectives. Regularly reviews and communicates progress against objectives and adjusts as needed. Champions continuous improvement and innovation. Inspires results and respect through empowerment, accountability recognition and rewards.

Developing Others

 Provides employees with regular feedback. Provides employees with development opportunities. Supports employees with career opportunities.  Inspires employees to develop themselves.

Developing Self:

 Conveys a clear sense of personal goals and values. Actively seeks feedback to improve performance. Develops new skills and modifies behaviors based on feedback.  Takes personal responsibility for careers and development

Job Qualifications & Experience:

• More than 2 Years’ experience
• Bachelor’s Degree or equivalent experience/qualification
• Good communication
• Good English, French and Arabic Both Written and Spoken
• Ability to communicate effectively on all levels.
• Ability to use initiative and be a self-starter.

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html