After Sales Service Supervisor

Job Description

<strong>Role Purpose<br><br></strong>Improved service for business customers<br><br><strong>Job Accountabilities &amp; Activities<br><br></strong><strong>Project management<br><br></strong>Monitoring the performance of projects for the business sector and preparing reports for this task.<br><br><strong>Evaluation<br><br></strong>Inventory and solve customer problems and assess the level of service provided to the client and prepare reports for this task.<br><br><strong>Staff management<br><br></strong>Monitor Staff performance and prepare reports for this task<br><br><strong>Follow-up operations<br><br></strong>Monitor the follow-up of ATM cards, insurance cards, Iqama cards accommodation, etc.<br><br><strong>Development &amp; organization<br><br></strong>Develop and organize the Section by improving procedures, restructuring the department and preparing reports for this task<br><br><strong>Performance indicators<br><br></strong>Develop criteria to measure the performance indicators of the department and to measure the quality of the submission and prepare reports for this task<br><br><strong>Payments follow ups &amp; Collection<br><br></strong>Monitoring for following up with the monthly invoice payments of business clients And payments Collecting customer<br><br><strong>Delivery of workers<br><br></strong>Managing delivery workers to customers and receive workers whom return from customers<br><br><strong>Education &amp; Certifications<br><br></strong>Bachelor degree in Bussines Adminstration.<br><br><strong>Required Years Of Experience<br><br></strong>2 Years’ Experience