Admissions Secretary

Job Description

Admissions Secretary – immediate start

About the Role

We are recruiting for a dynamic and enthusiastic Admissions Secretary. The Front of House team is responsible for delivering outstanding customer service, maintaining strong communication with parents, handling queries, and being the liaison between other school personnel.

The successful candidate must have:

– Respond and manage inquiries in a friendly and timely manner- telephone/email/walk-ins
– Keeping accurate records of the students/parent admissions
– Manage the appointment diary with the Front of House Team
– Represent the school in a professional, confident, and friendly way at all times
– Tour prospective families on individual or occasionally group tours
– Have an in-depth knowledge and understanding of the National curriculum and school day to appropriately respond to parent inquiries
– Regular liaison with academic staff to review their requirements from the Admissions Department
– Assisting families with applications
– Co-ordinating and arranging Assessments in liaison with Registrar
– Reviewing and evaluating assessment results with the Registrar on Accept/Waitlist/Reject
– Dealing professionally and sensitively with Rejections and providing families with feedback
– Meeting with Head of Inclusion to review applicants with SEND requirement
– Assisting the Registrar in promoting the school to meet recruitment targets for each year group
– Reporting on KPI data when necessary
– Support the wider Administration Team with ad hoc duties as and when required
– Generally, be supportive, personable, and friendly in the office environment
– Must be fluent in English both written and spoken.