Account Support Associate – Riyadh (nationals only)
Job Description
As an Account Support Associate (ASA), you’ll be a key member of our Business Support Services (BSS) team. The ASA program supports a wide range of service lines (Assurance, Advisory, Tax and Transaction Advisory Services), making this a great place to gain exposure to new skills and progress your career.<p><br></p><strong>The opportunity</strong><p><br></p>You will work directly with high-level client-serving professionals (partners/principals, executive directors, senior managers and managers) to drive project management and engagement coordination for EY’s key account client-serving teams. You will drive efficiencies for the account teams and reduce time to provide services to clients, with a focus on maintaining the applicable professional standards.<p><br></p><strong>Your Key Responsibilities</strong><p><br></p>You’ll likely balance your time between both project management and analytics. We’ll also look to you to audit and manage budgets and expenses, along with compliance and due diligence.<p><br></p><strong>Skills And Attributes For Success</strong><p><br></p><ul><li>Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service delivery</li><li>Gain a strong knowledge of the service line and the engagement, EY’s structure, key personnel and EY’s policies/procedures</li><li>Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy</li><li>Take complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that arise</li><li>Collaborate with the account team, business development and resource management teams to achieve team goals</li><li>Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements</li></ul><p><br></p><strong>To qualify for the role you must have</strong><p><br></p><ul><li>Strong data analytics and Excel skills (e.g. pivot tables)</li><li>Excellent oral and written communication skills</li><li>Excellent listening, influencing, interpersonal and presentation skills</li><li>The ability to address all relevant information/data and develop practical approaches to answering problems</li><li>A creative and curious approach to tackling complex challenges, leveraging internal tools and resources to achieve favorable results</li><li>A results-oriented approach to drive improvements in engagement economics (financial systems, relationship management tools, revenue pipeline, sales cycle reports, risk assessments)</li><li>A proven ability to work independently with minimum supervision, and collaboratively with virtual teams</li><li>An ability to effectively manage concurrent projects and prioritize multiple tasks, including multi-location coordination</li><li>The capability to meet tight deadlines, performing fine-quality work and diligent follow-up</li><li>The ability to summarize and conclude activities, applying appropriate documentation standards and lessons learned</li><li>The capacity to protect confidential and proprietary information</li></ul><p><br></p><strong>Ideally, you’ll also have</strong><p><br></p><ul><li>A background in a direct client service role</li><li>A bachelor’s degree</li></ul><p><br></p><strong>What We Look For</strong><p><br></p>We’re most interested in people with big ideas who aren’t afraid to voice them. You’ll need a proactive approach to work and the curiosity to seek out new challenges without being pushed. If you’re ready to make a real contribution to our goal of building a better working world, this role is for you.<p><br></p><strong>What We Offer</strong><p><br></p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:<p><br></p><ul><li>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.</li><li>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li><li>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.</li><li>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul><p><br></p><strong>If you can demonstrate that you meet the criteria above, please contact us as soon as possible</strong><p><br></p><strong>The Exceptional EY Experience. It’s Yours To Build.</strong><p><br></p><strong>EY | Building a better working world</strong><p><br></p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.<p><br></p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.<p><br></p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
