Account Manager

Job Description

<p>RTB House is a global company that provides state-of-the-art marketing technologies for the top brands worldwide. With 1000+ specialists, in 70+ markets, and 2,000+ clients across various regions, we have set new market standards when it comes to truly personalized marketing.</p><p>With the power of Deep Learning technology, we have successfully developed solutions that help our clients fuel their business and marketing goals, boost their innovation, and elevate the customer experience.</p><p><br></p><p><strong><u>What You Will Do</u></strong></p><ul><li>manage accounts of the clients;</li><li>cooperate with the largest brands from the market in Dubai;</li><li>meet clients face-to-face regularly to ensure premium customer service;</li><li>create campaign strategies in a variety of industries based on data analysis, your own creativity and client needs;</li><li>adhere to the company goals related to campaign management (i.e. keep an eye on campaign margin and scale);</li><li>respond to customer requests and inquiries in a professional and timely manner;</li><li>regularly report campaign status for the largest clients and provide improvement ideas to the direct manager;</li><li>take care of customer success and long-term relationship;</li><li>provide specific information regarding company’s services and products;</li><li>assist customers in the process of launching ad campaigns;</li><li>obtain, review and process orders; ensure timely payments for our services.</li><li><br></li></ul><p><strong><u>Requirements</u></strong></p><ul><li>experience (3 + years) in digital advertising;</li><li>preferably experience working in adtech, advertiser or agency (online area) both on performance and awareness campaigns;</li><li>bachelor’s degree or similar;</li><li>interest in digital marketing/ e-commerce;</li><li>working experience with MS Office Word, Excel, PowerPoint;</li><li>knowledge of customer support tools and processes;</li><li>ability to identify and understand customer needs and requirements;</li><li>excellent analytical and problem-solving skills;</li><li>well-developed verbal and written communication skills;</li><li>multi-tasking, high level of energy, resourcefulness;</li><li>high level of motivation and willingness to learn;</li><li>positive, can-do attitude;</li><li>advanced command of English (C1 level) – advanced level of Arabic is a plus</li><li><br></li></ul><p><strong><u>We Offer The Chance To Work</u></strong></p><ul><li>A unique opportunity to join a creative, dynamic company in online advertising! Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the world. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions;</li><li>Competitive salary;</li><li>Hybrid working model</li><li>An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;</li><li>Numerous opportunities to build your own path of self-development;</li><li>Unique learning opportunities from commercial and HQ business support teams;</li><li>Frequent team building events and trips away! Work in a truly international environment with dynamic people in one of the fastest-growing segments of online advertising!</li></ul>