Account Manager

Business & Product Management
Oman 🇴🇲
December 17, 2023

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Job Description

Role Summary

Responsible for developing the business through restaurant partnership and maintain a long-term relationship. Handle menu photos, promotions, advertisement sales, renegotiations and transmission methods optimization as well as other special account management ad hoc projects as per standards set

What’s On Your Plate?

  • Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share

  • Maintain continuous business relationship with restaurants

  • Provide excellent service and support in order to build strong relationship and resolve operational issues between restaurant and company

  • Increase TGO shares by switching restaurants to our own delivery

  • Make sure that the menus of the restaurants are up to date at all times

  • Optimize the restaurant content (minimum order amount, Delivery time)

  • Commission rate renegotiation: – Building new commercial relationships by renewing the existing contacts by renegotiating the offer

  • Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter

  • Generating food coupons, promotions and vouchers from existing restaurants

  • Convince restaurants of brand promotion of Talabat

  • Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button)

  • Encourage restaurant to subscribe for the online payment gateway

  • Upselling new services to our existing restaurants

  • Coordinate with the restaurant, if restaurant is live or active on the Talabat website, checking and resolve the reason, such as shutting down or stopped delivery

  • Maintain accurate records of all sales and prospecting activities including:

  • Closedsales

  • Follow-up activities

  • Sales expense report

  • Increased sales report after placing promotion, voucher and coupons

  • Restaurant analysis sheet

  • ​Account managementreport
    What Did We Order?

  • Bachelor’s Degree within Business Administration or any other related field 

  • Minimum of 3+ years’ experience within Sales

  • Negotiation Skills

  • Ability to meet deadlines and be flexible in working

  • Fluent in both languages Arabic and English

  • Communication skills (Written and Verbal)

  • Excel Skills

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