Account Manager
Job Description
<p>Our client is looking for an adequate Account Manager candidate to handle the following tasks:</p><p><br></p><p><strong>Client Acquisition and Engagement Tasks:</strong></p><p><br></p><p>- Proactively reach out to prospective clients to establish initial contact.</p><p>- Introduce the company and effectively communicate the range of cleaning services offered.</p><p>- Schedule and conduct informative and engaging meetings with clients to understand their unique</p><p>cleaning requirements.</p><p>- Gather detailed information about client needs, preferences, and expectations.</p><p>- Prepare comprehensive and tailored offers that address the specific requirements discussed</p><p>during the meetings.</p><p>- Seek confirmation from the manager or appropriate authority before finalizing and sending the</p><p>offer to the client.</p><p>- Maintain diligent record-keeping and generate regular reports outlining the progress of client</p><p>transactions on a weekly or daily basis.</p><p><br></p><p><strong>Account Management and Client Support Tasks:</strong></p><p><br></p><p>- Utilize strong negotiation and communication skills to successfully close deals with clients.</p><p>- Manage client accounts, ensuring a high level of satisfaction and addressing any concerns or</p><p>issues promptly.</p><p>- Conduct regular on-site visits to monitor the quality of cleaning services provided and maintain</p><p>open lines of communication with clients.</p><p>- Act as the primary point of contact and liaison between clients and the technical team.</p><p>- Facilitate effective communication and collaboration between clients and the technical team,</p><p>ensuring all client requirements are met.</p><p>- Monitor project progress and, if necessary, coordinate with the technical team to assess the need for additional workers to meet client demands.</p>
