Job Description
As an accommodation Supervisor, you’ll be responsible for the efficient running of your establishment. This includes ensuring standards of cleanliness and maintenance are upheld, budgets are controlled and any problems are quickly rectified. You must also make sure your staff are well trained and managed.
As an accommodation manager, you’ll generally need to:
- ensure the smooth running of accommodation facilities, including the safety and well-being of guests, tenants and residents
- develop and build positive relationships with residents, tenants and guests
- control a budget and finances, manage stock levels and order supplies
- communicate with reception services to coordinate and plan the allocation of accommodation
- liaise with other departments within the organisation, such as catering for conferences, and relevant external agencies
- arrange repairs and maintenance of the facilities
- inspect the accommodation to ensure that hygiene and health and safety regulations are met, carrying out risk assessments as necessary
- supervise the work of cleaning staff and ensure standards are maintained
- make sure adequate security for the building is provided
- get involved in the building and refurbishment of residential accommodation.
Skills
When managing staff, you’ll need to:
- recruit and train new members
- make sure staff are aware of policies and procedures
- plan staff rotas and cover duty roster slots
- facilitate staff development
- deal with any HR-related issues and ensure health and safety processes are followed by all staff.