Accommodation Supervisor

Job Description

To ensure high standards of maintenance, cleanliness and comfort in Team members Accommodation.

To provide Team Members assistance and support on daily basis.

• Airport Pick up and drop off for the new arrivals and leavers.
• Arrangement of the accommodation for new team members arrivals room cleanliness, all items in place … etc. with welcome pack items, welcome letter and check in formalities.
• Handle and control the team members movements and shifting inside the accommodation.
• Ensure the maintenance of the Accommodation: make sure all the facilities are operational and contact the suppliers for any repairing or replacement needed.
• Ensure that all aspects of the accommodation meet hygiene and health and safety regulations.
• Handle the TM’s transportation with the suppliers according to the daily schedule
• Follow up with the purchasing on pending items related to the TM’s accommodation.

Initiate all the purchasing request for all shortage of the consumable items / maintenance items or any items need replacement

• Update all stores in the accommodation and ensure no shortage of needed items.
• Prepare and maintain up to date Accommodation inventory lists for all the store items in the accommodation.
• Control the Security Guards and make sure that they are following the rules and regulations and make sure that the safety of the team members member is ensured.
• Accommodation Inspection / Spot Checks as per the decided schedule for all the team members rooms to ensure the safety and hygienic and all the rules and regulations in the rooms are followed.
• Together with HR Manager coordinate Team members engagement activities in the accommodation.
• Perform all the jobs are assigned by the HR Manager in regard to the Team Members Accommodation.
• Ensure all comments related to TM’s accommodation are responded to/acted on within established time frames.
• Maintain discipline and safe environment, in Accommodation – keep the peace, and act on any actual or potential violations of policies or law – report incidents in the accommodation to HR Manager.
• Support HR Team and other departments when transportation / driving is required.

What are we looking for?

Accommodation Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A successful track record of managing a team
• Strong organizational and analytic skills
• An attention to details
• Strong communication skills
• A passion for delivering exceptional levels of guest service
• Proficiency, preferred, with computers and computer programs, including Microsoft Office

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

DoubleTree by Hilton – Old Town – Doha

Schedule

Full-time

Brand

Doubletree by Hilton

Job

Housekeeping and Laundry