1 Dutch IT Support Agent Morocco

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Job Description

Looking to relocate to a city with a rich culture? Then Morocco is the best place for you! Tangier and Casablanca has a rich culture with an emphasis on their history. You can find many landmarks that show the Arabic and French colonial heritage of Morocco and try the famous Moroccan fresh mint tea. Walking through Morocco will feel like walking through history! Not only can you enjoy the beautiful city of Tangier, you can also start to work there.<p><br></p>All of this is possible while working as a Support Agent for a company who provide customer contact for companies from Benelux. Want to take the next step and start this new adventure? Take a look at this job position!<p><br></p><strong>Tasks</strong><p><br></p><ul><li>You help customers with IT-related questions and problems.</li><li>You process all IT reports, solve these problems or engage experts, follow up and communicate the solution.</li><li>You perform standard installation and configuration procedures at customers.</li><li>You participate in migration and rollout projects.<br></li></ul><p><br></p><strong>Requirements</strong><p><br></p><ul><li>C2 level of Dutch. English is a plus.</li><li>Managing and supporting customer IT applications. </li><li>A higher education diploma, passion for IT and knowledge of Microsoft products (Microsoft 365).</li><li>Knowledge of plugins/web service is a plus.</li><li>Driven person for whom ‘Customer First’ is not an empty concept.</li><li>You have good communication skills, are very customer-friendly and super service-minded.</li><li>You are able to work under (time) pressure and can set the right priorities.</li><li>You can work independently &amp; in a team.</li><li>You are disciplined.</li><li>You want to move to Morocco permanently or for a longer period of time.<br></li></ul><p><br></p><strong>Benefits</strong><p><br></p><ul><li>Develop your skills in an innovative environment.</li><li>18 days holidays (Moroccan Law) of the country you are working for.</li><li>Health insurance.</li><li>A positive atmosphere.</li><li>Water, coffe or tea. </li><li>Hospitalization insurance, group insurance.<br></li></ul>