Director of Spa
Job Description
<strong><u>About Four Seasons Hotels And Resorts</u></strong><p><br></p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Our family members are masters of their crafts who believe in treating others as we would have them treat us.<p><br></p><strong>Four Seasons Hotel Cairo at The First Residence</strong><p><br></p>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<p><br></p>The <strong>Four Seasons Hotel Cairo at The First Residence</strong> is looking for <strong>Director of Spa</strong> who shares a passion for excellence and who infuse enthusiasm into everything they do.<p><br></p><strong><u>Main Responsibilities</u></strong><p><br></p>The Director of Spa is someone who is a well-known Spa & Fitness leader in the industry and has aesthetic taste with the ability to create a tasteful spa environment and translate that into eye for detail and crispness. They understand market trends and have a proven track record for collaborating with Directors of Marketing to put together sound business plans and supporting action steps.<p><br></p>We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position. Successful candidates will be a willing team player, comfortable with electronic systems and willing to accept assignments on as need basis, in order to promote team work.<p><br></p>The Director of the Spa is part of a diverse and dynamic team that provides award-winning service to our valued guests. This leader will provide leadership for all operational management team and will be responsible for delivering the highest level of service in terms of guest experience.<p><br></p><strong><u>This Key Position Requires</u></strong><p><br></p><ul><li>Has excellent reading, writing and oral proficiency in the English language. </li><li>3 to 5 years of previous luxury, Spa management experience.</li><li>Bachelor’s degree in a relevant field of study preferred.</li><li>Thorough knowledge of 5-star service standards, effective application of spa staffing models. proven ability to create and implement spa service menus, effective retail management.</li><li>Successful marketing strategies, and demonstrated ability to project costs, revenue and to adhere to the budget that supports monthly / annual financials.</li><li>Proven leadership track record and luxury retail sales experience.</li><li>Previous experience preferred as a hands-on therapist such as massage therapist, esthetician, etc.</li><li>Strong delegation, leadership, and operational skills to effectively manage high-volume performance and require previous experience managing high-volume stores or equivalent.</li></ul><p><br></p><strong>Join Us and Enjoy…</strong><p><br></p><ul><li>Be part of a cohesive team with a singular focus on creating the best possible guest experience.</li><li>Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons.</li><li>Have career growth opportunities both within Four Seasons Hotel Cairo at the First Residence and worldwide with our company.</li><li>Excellent training and development opportunities.</li><li>Complimentary stays at Four Seasons properties (based on availability) with discounted meals.</li><li>Employee service awards.</li></ul>
