Mystery Shopping Field Executive

Job Description

Looking for a rewarding career? Ventures Middle East – Market Research Division is searching for experienced candidates for the position of Mystery Shopping Field Executive . If you looking to join a fast-growing and dynamic Market Research firm, we encourage you to apply for this exciting opportunity.<p><br></p><strong>Scope of Work</strong>:<p><br></p>Will be responsible for coordinating and executing mystery shopping assignments to assess the quality of service provided to the clients.<p><br></p><strong>Roles and Responsibilities:</strong><p><br></p><ul><li>Coordinate and schedule mystery shopping assignments with shoppers according to project requirements and timelines </li><li>Provide clear instructions and guidelines to shoppers regarding assignment objectives, evaluation criteria, and reporting procedures </li><li>Conduct thorough briefing sessions with shoppers to ensure they understand their roles and responsibilities </li><li> Manage a pool of mystery shoppers </li><li> Monitor and track the progress of assigned mystery shopping projects to ensure timely completion </li><li>Review and validate shopper reports for accuracy, completeness, and adherence to project guidelines</li><li> Conduct data analysis and prepare comprehensive reports on the findings of mystery shopping assignments </li><li>Present findings and insights to internal stakeholders in a clear and concise manner </li><li>Collaborate with internal teams to continuously improve the mystery shopping process and enhance the quality of service provided </li><li>Stay updated on industry trends and best practices in mystery shopping</li><li>Perform site visits with and without the shoppers whenever required<br></li></ul><p><br></p><strong>Requirements</strong>:<p><br></p><ul><li>Bachelors Degree in Business Administration, Marketing, or a related field (preferred)</li><li>At least 2 to 3 years Proven experience in conducting mystery shopping assignments or related fieldwork</li><li>English is essential, Arabic is a preferable</li><li>Knowledge of construction industry process &amp; terminologies</li><li>Detail oriented</li><li>Self-motivated to work independently</li><li>Demonstrated commitment to completing tasks and objectives</li><li>Effectively work with Microsoft Office applications, including Outlook, Word, Excel and PowerPoint<br></li></ul><p><br></p><strong>What We Offer</strong><p><br></p><ul><li>Competitive compensation</li><li>Strengths-based, engagement-focused, and performance-oriented culture</li><li>World-class leaders who support, position, empower and engage</li><li>High-end different industry exposure<br></li></ul>