Job Description
<strong>About Us<br><br></strong>Midis Group is an international organization bringing the world’s leading technology brands and ICT solutions to customers across Eastern Europe, Middle East and Africa.<br><br>As one of the original World Economic Forum 100 Global Growth Companies, the Midis Group is known for its advanced offerings in system integration, software/hardware solutions, retail and distribution coverage, along with IT infrastructure and power solutions.<br><br>Our vibrant culture is all about ethical business practices and delivering value that make us the ideal growth partner to achieve more with technology.<br><br>Our reputation–built on integrity, entrepreneurial spirit, local expertise, and proven results–sets us apart. And the success of our Group is only possible thanks to our 5000+ employees present across nearly 70 countries.<br><br>We don’t just open doors, we unlock opportunities.<br><br><strong>Job Scope<br><br></strong>The Senior Systems Engineer is accountable for setting up and managing the Microsoft Exchange server and Enterprise Vault, providing technical support and assisting in server migration and disaster recovery. S/He conducts routine maintenance of the server, configures new users and handles client inquiries.<br><br><strong>Main Duties And Responsibilities<br></strong><ul><li> Handle the day-to-day administration duties including Exchange object maintenance; </li><li> Conduct complex troubleshooting and resolve issues on Active Directory and Exchange infrastructure; </li><li> Configure and manage the cloud resources and hybrid environments; </li><li> Administer and maintain Windows Server 2012-2019, Domain Controllers, user authentication and other operating systems as needed; </li><li> Monitor, backup and restore procedures for Active Directory; </li><li> Document new system components or modifications to existing components; </li><li> Ensure the security and integrity of system and product solutions; </li><li> Manage and troubleshoot Exchange database(s), antivirus applications, messaging filtering and error log tracking; </li><li> Migrate environments to the latest generation of Windows Server (2016/2019) and Exchange 2016; </li><li> Evaluate Exchange design and ensure all functionality and processes adhere to industry and Microsoft best practices; </li><li> Manage, maintain and troubleshoot Microsoft Exchange Server 2016 and Microsoft 365; </li><li> Renew Exchange certificates; </li><li> Manage file sharing permissions to monitor mailbox quotas/space and make sure that the email reaches its destination; </li><li> Attend to incidents with the SLAs and ensure that the system goes through a scheduled patching process; </li><li> Support and monitor various operating systems including the installation of applications depending on compatibility; </li><li> Manage the development of the servers and implement new services and functionality. <br><br></li></ul><strong>Requirements<br></strong><ul><li> Bachelor’s degree in Computer Science, Information Technology or any other related field </li><li> At least 5 years of relevant experience </li><li> Key Competencies </li><li> Customer centric </li><li> Accountable </li><li> Agile </li><li> Teamwork and collaboration </li><li> Result driven </li><li> Planning and organizing </li><li> Problem solving and decision-making <br><br></li></ul><strong>Qualifications/Skills<br></strong><ul><li> Exchange DR site (Active\Active) and (Active\ Passive) setup </li><li> Enterprise Vault email archiving solution </li><li> MS Exchange 2010 / 2013 /2016 in an enterprise environment including backup and restore procedures </li><li> PowerShell for AD and Exchange </li><li> Exchange policies, virtualization, journaling, SMTP and email routing </li><li> Azure administration </li><li> Access methods including POP, IMAP, OWA, MAPI, Outlook Anywhere </li><li> Experience with mobile devices and their respective administrative tools such as Active Sync </li><li> Exclaimer signature</li></ul>