Associate Account Manager

Job Description

<strong><u>Role Overview<br><br></u></strong>At IFF, we work tirelessly to discover flavors and fragrances that inspire customers and delight consumers. Passionate, creative, empowered and expert, we are constantly looking for new challenges—and developing new-to-world solutions that answer them. <br><br>As an Associate Account Manager you are responsible for a number of important Regional and local Flavor accounts. In addition you will be part of regional account teams. You will take care of managing the sales to these accounts effectively; with the goal to ensure growth of the business with them. You will work in close cooperation with Operations, Creation, Innovation and design, and Marketing departments within IFF. In this role you report into the Sales Leader.<br><br><strong><u>Your Responsibilities<br></u></strong><ul><li>Meet or exceed financial metrics; results driven.</li><li>Be the Subject Matter Expert (SME) of assigned customers representing them within IFF.</li><li>Understand customer strategy, organization, brands, Nourish potential on our 3 platforms (Flavors/Ingredients and Food Design) and how IFF will deliver value to their business.</li><li>Deeply understand and leverage IFF’s strategy, organization, capabilities, proprietary technologies, resources, product and service offerings.</li><li>Position IFF as a strategic trusted partner by co-creating winning value propositions that satisfy customer needs and advocate for the customers within IFF.</li><li>Identify customer needs aligned with IFF solutions.</li><li>Create, present and execute strategic account plans that align Global, Regional and sub-regional business objectives.</li><li>Be the face of IFF – primary contact for customers, maintains and improves IFF’s position and image. Develop deep customer relationships at all levels, including the highest, through intensive networking and providing best in class customer service.</li><li>Identify/create new business opportunities for IFF, develop and execute strategies to generate new sales.</li><li>Accountable for accurate sales forecasts periodically.</li><li>Prepare executive sales reports and new business activity for IFF management.</li><li>Update system with the appropriate information related to customer’s projects.<br></li></ul><strong><u>Job Requirements<br><br></u></strong><u><strong>Key Competencies<br></strong></u><ul><li>Ability to manage projects from a brief through to submission with thorough understanding of IFF’s strengths, resources and competencies.</li><li>Business and results driven; a strategist and proactive personality; customer service oriented.</li><li>Persistence to execute long term strategy and patience to deliver results with long development cycles.</li><li>Excellent networking, collaborative and problem solving skills with the ability to coordinate activities of cross functional teams at all levels in the organization.</li><li>Strong entrepreneurial, top influencing and negotiating skills.</li><li>Ability to connect customer needs to IFF solutions.</li><li>Industry knowledge of trends, companies, technology with passion for food, flavors and ingredients.</li><li>Lead virtual teams by engaging, listening, mentoring and developing.</li><li>Excellent oral/written Arabic and English communication and presentation skills.</li><li>Personality, confidence, enthusiasm and dynamism.</li><li>Emotionally intelligent professional with ability to generate trust by delivering on commitments.</li><li>IT acumen and ability to leverage big data points to enhance commercial performance and customer engagement.<br></li></ul><u><strong>Key Experience<br></strong></u><ul><li>From 3 to 5 years of sales experience preferably in business-to-business model in Flavors, Ingredients, Taste or adjacent industry in Food.<br></li></ul><strong>Education<br></strong><ul><li>Bachelor’s Degree preferably in Business Management, Sales or Marketing, Food Science or Chemistry.<br></li></ul><strong><u>Preferred<br></u></strong><ul><li>Flavors/Ingredients sensory and basic technical knowledge.</li><li>Flavors/Ingredients industry experience.<br></li></ul>IFF is an Equal Opportunity Employer.<br><br>At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, gender or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity &amp; expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more…<br><br>