Meetings and Events Sales Executive – Crowne Plaza Muscat OCEC

Job Description

<strong>YOUR DAY-TO-DAY:<br></strong><ul><li>Handles inquiries for MICE, BGR and LGR and converts them into sales.</li><li>Prepares offers and contracts in line with the standards and operations manual.</li><li>Maintains effective correspondence.</li><li>Pre-and post-communication for all related events- working in conjunction with the meeting and events operational team.</li><li>Contacting clients before they arrive at the hotel to conduct final detailed checks, to be a host on the day of the event, reviewing satisfaction levels and willingness to return and conducts follow up calls to check guest’s satisfaction and collect feedback.</li><li>Ensure billing instructions are correct according to the contract</li><li>Supports the smooth running of the meeting &amp; events department, where all aspects of the client and guest experience are delivered to the highest levels</li><li>Delivers on plans and objectives where meeting &amp; events initiatives &amp; hotel targets are achieved<br><br></li></ul><strong>WHAT WE REQUIRE FROM YOU:<br></strong><ul><li>Bachelor of any related Hospitality / Marketing / Management courses</li><li>Experience in meeting and events</li><li>Strong supervisory skills with a hands-on approach and lead-by-example work style</li><li>Commitment to delivering exceptional guest service with a passion for the hospitality industry</li><li>Ability to find creative solutions with proven problem-solving capabilities offering support where required</li><li>Personal integrity, with the ability to work in an environment that demands excellence, time and energy</li><li>Strong communication skills<br><br></li></ul><strong>WHAT YOU CAN EXPECT FROM US:<br><br></strong>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.<br><br>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br><br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.<br><br>So, join us and you’ll become part of our ever-growing global family.