Call Center Customer Service Representative

Job Description

<p><strong>Company Description</strong></p><p><br></p><p>We are looking for Call Center/ Appointment setter&nbsp;to join our team and support our sales team by contacting prospective clients via telephone and email to ensure our sales professionals meet their monthly meeting goals.&nbsp;</p><p>Responsibilities include ensuring that potential clients might be interested in our products and services, then scheduling a time with each potential client so they can meet one-on-one or in groups with our organization’s Sales Representatives.</p><p><br></p><p><strong>Job Description</strong></p><p><br></p><ul><li>Keep a detailed log of calls, including those which were not answered</li><li>Attempt to contact prospective clients whom you have been unable to contact</li><li>Accepting calls from prospective clients as they arise</li><li>Calling prospective clients using a list of phone numbers provided to you</li><li>Familiarizing yourself with essential details of our products and services</li><li>Schedule consultations between the prospective client and a Sales Representative</li><li>Field basic questions and concerns about the products and services</li></ul><p><br></p><p><strong>Qualification</strong></p><p><br></p><ul><li>Fluent in English&nbsp;</li><li>Outstanding listening skills and attention to detail</li><li>Excellent phone etiquette</li><li>A professional and courteous disposition</li><li>Persuasive and results-oriented</li><li>Wifi&nbsp;</li><li>Phone&nbsp;</li></ul><p><br></p>