Administrative Assistant/Customer Service Representative – Remote

Job Description

We are currently seeking a highly organized and detail-oriented Administrative Assistant/Customer Service Representative to join our team. This position is remote, so you can work from anywhere with a stable internet connection.<p><br></p><strong><u>Responsibilities</u></strong><p><br></p><ul><li> Answer customer inquiries through email, chat, or phone calls in a timely and professional manner</li><li> Resolve customer complaints and issues with a positive attitude</li><li> Process customer orders and ensure accurate and timely shipment</li><li> Manage customer accounts and maintain accurate records</li><li> Provide administrative support to the team as needed, including scheduling appointments, preparing reports, and maintaining databases</li></ul><p><br></p><strong><u>Requirements</u></strong><p><br></p><ul><li> Excellent written and verbal communication skills</li><li> Ability to multitask and prioritize tasks effectively</li><li> Proficient in Microsoft Office and other relevant software programs</li><li> Strong attention to detail and organizational skills</li><li> Prior customer service experience preferred</li></ul><p><br></p>If you are passionate about providing excellent customer service and are interested in working remotely, we encourage you to apply for this position. We offer a competitive salary and benefits package and opportunities for growth and advancement within the company.