Showroom Manager
Job Description
<p>Job Title: Showroom Manager</p><p><br></p><p><strong>Baituti Home</strong> is seeking a highly motivated and experienced <strong>Showroom Manager</strong> for its mono-brand showroom for <strong>B&B Italia and Maxalto products.</strong></p><p><br></p><p>As the <strong>Showroom Manager</strong>, you will be responsible for overseeing the overall operations and performance of the showroom, ensuring exceptional customer service, and driving sales growth.</p><p><br></p><p><strong>Position Requirements:</strong></p><ul><li>Bachelor’s Degree in Interior Design</li><li>Proven experience (minimum 3-5 years) as a Showroom Manager or similar role in the furniture or luxury retail industry.</li><li>In-depth knowledge and passion for B&B Italia products and the interior design industry.</li><li>Strong leadership and team management skills, with the ability to motivate and inspire a sales team.</li><li>Excellent communication and interpersonal skills, with the ability to build</li><li>Multilingual proficiency: Fluency in English is required, and additional language proficiency, particularly Arabic, is an advantage.</li></ul><p><br></p><p><strong>Responsibilities </strong>include but are not limited to:</p><p><br></p><p><strong>Sales and Customer Service:</strong></p><ul><li>Lead the sales team by example, providing guidance, training, and motivation to achieve sales targets.</li><li>Maintain a deep understanding of the B&B Italia product line to effectively engage with customers and assist them in selecting the most suitable furniture and accessories.</li><li>Build and maintain strong customer relationships, ensuring a high level of customer satisfaction.</li><li>Resolve any customer issues or complaints promptly and professionally.</li></ul><p><br></p><p><strong>Showroom Operations:</strong></p><ul><li>Manage the daily operations of the showroom, including opening and closing procedures, visual merchandising, and inventory management.</li><li>Ensure the showroom is consistently clean, organized, and visually appealing to create an inviting environment for customers.</li><li>Monitor and maintain adequate stock levels, coordinating with the procurement team to replenish inventory as needed.</li><li>Conduct regular inventory counts and implement measures to prevent stock shrinkage and loss.</li></ul><p><br></p><p><strong>Team Management:</strong></p><ul><li>Recruit, train, and develop a high-performing sales team, fostering a positive and collaborative work environment.</li><li>Set sales targets, monitor individual and team performance, and provide ongoing coaching and feedback.</li><li>Schedule and assign tasks to ensure sufficient coverage during operational hours.</li><li>Conduct regular performance evaluations and implement training programs to enhance the team’s skills and product knowledge.</li></ul><p><br></p><p><strong>Marketing and Promotions:</strong></p><ul><li>Collaborate with the marketing team to develop and execute effective promotional activities and events to drive footfall and sales.</li><li>Monitor market trends and competitor activities to identify opportunities and develop strategies to stay ahead in the market.</li><li>Participate in trade shows, exhibitions, and industry events to showcase the showroom and build brand awareness.</li></ul><p><br></p><p><strong>Reporting and Analysis:</strong></p><ul><li>Prepare regular sales reports, analyzing sales performance, trends, and key performance indicators (KPIs).</li><li>Utilize data to identify areas for improvement and develop strategies to optimize sales and customer satisfaction.</li><li>Provide regular updates and feedback to the management team regarding showroom operations, sales performance, and market insights.</li></ul><p><br></p><p><strong>Interior Design Services:</strong></p><ul><li>Provide clients with comprehensive interior design services, including furniture selection, floor layout planning, mood boards, and design concepts.</li><li>Utilize computer-aided design (CAD) software and other design tools to create visual representations and presentations for clients.</li><li>Collaborate with clients to understand their preferences, requirements, and budget constraints, and propose customized design solutions.</li><li>Stay updated with the latest design trends, materials, and finishes to offer innovative and creative design ideas.</li><li>Work closely with the sales team to integrate design services into the overall customer experience and enhance sales opportunities.</li></ul><p><br></p><p>Location: Baituti Home Showroom, Jumeirah 3, Dubai, UAE</p><p>Package: Competitive Market- rate compensation with Incentive on achievement of Sales Targets</p>
