Digital Account Manager

Job Description

<p>LPS Brands (www.lps-me.com) is looking for a Digital and Social Media Ninja, for the role of an Account Manager for its Social Media &amp; Digital Content projects – Government Enabled Services, to manage its growing portfolio of Government/ Regulation authority organizations.</p><p><br></p><p>REQUIRED SKILLS &amp; EXPERIENCE:</p><ul><li>5+ years agency experience in UAE and proficiency in speaking/ reading Arabic is mandatory</li><li>Is highly organized and adept at managing multiple client accounts/ timelines on a daily basis; should be able to multi task and complete social media related activities at a significantly quicker pace than peers</li><li>Is addicted to creating likeable social content on a daily basis/ connects with social community members as a natural; Shares a passion to create engaging and entertaining brand campaigns</li><li>Experience in planning and managing digital/ social media ad campaigns – awareness and performance will be a plus</li><li>Looking to outdo herself/ himself on a daily basis</li><li>Should be comfortable working in an aggressive, fast-paced and young startup culture &amp;</li><li>flexible to work outside office hours on social media requirements; is willing to take up all-</li><li>round business tasks as part of the team; team player; Agency experience is preferable</li><li>Is fluent and particular of the use of English grammar; Can/ has written English prose</li><li>flawlessly for social media posts; Arabic writing skills is a plus</li><li>Has worked on monthly/ weekly social media or content plans along with brand team and</li><li>content creators; First-hand knowledge of all the current social platforms, social content formats like memes, GIFs, trends, vines, stories, live content, scheduling and analytics applications</li><li>Agile and flexible to turn around real-time social content/ ideas to social in a short period of time; highly sensitive to timelines and content commitments; Comfortable writing large amounts of engaging content on a daily basis</li><li>is a constant learner, listener and reader; is always looking to upgrade social media, content writing and other support skills</li><li>Is a Jack of all trades; open to learning new software/ platforms to supplement his/her creative skills</li></ul><p><br></p><ul><li>RESPONSIBILITIES:</li><li>1) Account Management Ownership – Directly manage and retain Key Clients/ Decision makers and influencers; for agency accounts in Social Media.</li><li>2) Team Management – Supervise a team of executives – program, community, short form content/ interface with the creative teams, and interns to ensure 360 service delivery on social media management – client strategy, shoot operations, creative direction, platform strategy, posting operations, community growth and management and reporting</li><li>3) Social/ Digital Creative Direction – Provide creative direction/ planning for all the agency accounts, and get buy-in for clients. Build style guide/ voice &amp; tone</li><li>4) Operations – Ensure timely scheduling/ posting/ community response of social media plans</li></ul><p>5) Deliverables &amp; Performance – Ensure Social Media content deliverables and KPIs for brands are met on a monthly &amp; Quarterly level on a first person responsible basis.</p><p>ADHOC ROLL-UP-THE-SLEEVES REQUIREMENTS:</p><p>1) Ideate and write social media posts in English and/or Arabic for multiple social media brand accounts on a daily level</p><p>2) Own, Plan, Schedule and manage posts/ community for brand accounts across instagram/ facebook/ Twitter/ linkedin</p><p>3) Manages community response for social media accounts as per the brand voice/ tone and client SLA’s; Develop audience for the various social pages</p><p>4) Come up with out of the box social campaign ideas for Brands; Visualize and select brand pictures/ stock pictures for social posts and co-create videos with production team</p><ul><li>5) Basic knowledge of photo editing and video editing software to create social content on ones own capability, whenever necessary&nbsp;</li></ul>