Assistant Room Service Manager
Job Description
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company’s guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.<br><br>“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts.<br><br><strong>Career Opportunity<br><br></strong>The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential.<br><br><strong><u>About Four Seasons Hotel Riyadh<br><br></u></strong>Call one of Saudi Arabia’s most prestigious addresses home. Share a leisurely brunch with important guests and host memorable meetings in our cosmopolitan oasis. Inside the soaring Kingdom Centre tower, you’ll be met with exceptional views and contemporary cuisine along with Arabic hospitality, elevated with Four Seasons highly personalized service.<br><br><strong>Room Service</strong> <strong>Assistant Manager<br><br></strong>The Four Seasons Hotel Riyadh is looking for Assistant Room Service Manager who shares a passion for excellence and who infuse enthusiasm into everything they do. The Room Service Manager must supervise the consistency, quality and efficiency of food and beverage service and amenities for the hotel’s guest rooms & suites.<br><br><strong><u>Responsibilities<br></u></strong><ul><li>Ensures the work area is ready for service with pre- and post-service checks completed; assists in preparation of mise-en-place.</li><li>Directs colleagues and takes responsibility for quality and sequence of service in his/her work area; takes orders for, serves (where applicable, prepares) food and beverages to guests as per hotel standards in a friendly, timely and efficient manner</li><li>Engages in guests’ interaction in a sensitive and appropriate manner; anticipates guest needs and ascertains satisfaction; takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur</li><li>Is visible in the operation, provide recognition, promote good public relations, and handle special requests for guests</li><li>Trains and coaches team members to ensure that established Cultural, Core Standards and all standard operating procedures are met</li><li>Works closely with the assistant managers, manager and chef to ensure effective coordination and cooperation between departments<br></li></ul><strong><u>Preferred Qualifications And Skills<br></u></strong><ul><li>Has 2 – 3 years of relevant experience in a similar role within 5* luxury Hotel</li><li>Technical education in Hospitality management or service methods is preferred</li><li>Possess verbal and written proficiency in English<br></li></ul><strong><u>The Benefits Offered By Four Seasons Hotel Riyadh<br></u></strong><ul><li>Living accommodation in a high quality, well-resourced accommodation</li><li>30 days vacation</li><li>10 days Public Holidays per year</li><li>Paid home leave tickets</li><li>Quality of employee meals</li><li>Regular social and sporting events</li><li>Free transportation to work.</li><li>Laundry/dry cleaning for provided uniforms</li><li>Full medical coverage<br></li></ul><strong>Work Authorization<br><br></strong>Hotel will apply for the work authorization for the successful candidate<br><br>We look forward to receiving your application!<br><br><strong>Learn more about what it is like to work at Four Seasons, visit us:<br><br></strong>http://jobs.fourseasons.com/<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts<br><br>https://www.facebook.com/FourSeasonsJobs<br><br>https://twitter.com/FourSeasonsJobs
