Job Description
<ul><li>Ensure opening, mid and closing procedures of the Outlet have been fully completed as per standards</li><li>Review the forecasted reservations list and plan the table assignment and the waiting list along with the Guest Relations Manager </li><li>Coordinate with the Kitchen Chef to ensure that the food is delivered up to the adequate standards </li><li>Review Food and Beverages menu items periodically</li><li>Follow up on guests’ satisfaction at all times during the service period ensuring fast and accurate service and providing an exceptional guest experience </li><li>Prepare the weekly schedule and monthly attendance sheets, conduct daily briefings as per shifts, organize team meetings and keep open communication with the team members </li><li>Ensure a high level of employees’ satisfaction and motivation through appropriate physical and moral environment, tools to perform the job and right leadership </li><li>Monitor the Outlet Operational budget, maintain proper inventories, controls costs, prepare and analyze financial reports to achieve the Outlet forecast and budget figures</li><li>Overlook the purchasing and receiving workflow ensuring requesting items from the approved suppliers</li><li>Come up with actions, ideas and innovative solutions as well as coordinate and assist in implementing promotions and activities that generate additional profits </li><li>Recruit, train, develop, motivate team members </li></ul>