Sales Support Analyst

Job Description

<p><strong>Purpose</strong></p><p>Provides analytical services to optimize a company’s sales support procedures, ensuring efficiency and client satisfaction. The person in the role would add value to the organization by producing key sales reports, analyzing sales trends derived from these reports and recommending areas of RTM improvement. This role will also lead in setting up and maintaining key sales data management solutions such as ERP, CRM, BI Tools and others.</p><p><br></p><p><strong>Key Accountabilities</strong></p><p><strong><em>STRATEGIC</em></strong></p><p>1. Build, develop, and maintain RTM distribution dashboard.</p><p>2. By sku, by outlet listing optimization.</p><p>3. Hands on with execution team, to drive volume and value growth.</p><p><strong><em>OPERATIIONAL</em></strong></p><p>1. Prepare, track, and review daily sales, listings and distribution reports.</p><p>2. Produce and interpret sales reports, in conjunction with supply chain, delivery in full on time.</p><p>3. Support Sales Head in leveraging data for effective decision making.</p><p>4. Monitor sales performance and trends, sales outstanding, inventory, customer acquisition, and competition.</p><p>5. Educate Business users on processes and guide them on making process improvements.</p><p>6. Prepare sales review presentation at a defined frequency or when needed.</p><p><strong><em>PEOPLE MANAGEMENT</em></strong></p><p>1. Engage with cross functional teams, mainly front line to be able to achieve RTM KPI’s.</p><p>2. No direct reports.</p><p><strong><em>PRODUCT / PROCESS IMPROVEMENT</em></strong></p><p>1. Identify any area of improvements and make recommendations for process improvement.</p><p>2. Lead any process improvement project or participate in any business process improvement project as assigned by sales head.</p><p><br></p><p><strong>QUALIFICATION</strong></p><p><strong><em>Education</em></strong></p><p>1.Bachelors in computer science Mathematics, Statistics, or Commerce from a reputed institute</p><p>2.MBA from a reputed institute will be an advantage.</p><p><strong><em>Knowledge &amp; Skill</em></strong></p><p>*1.Advanced proficiency in Microsoft Office, including Microsoft Word, Excel, and PowerPoint</p><p>2.Solid business acumen, financial acumen, problem solving, and project management skills</p><p>3.Experience in SQL, or other scripting languages (R, Python, etc.) and strong experience with ERP, and BI Tools (Power QlikView etc.</p><p>4.Ability to quickly synthesize and draw conclusions from large amounts of disparate data.</p><p>5.Excellent communication, and presentation skills</p><p>6.Able to perform effectively in a dynamic, rapidly growing, fast paced environment, with changing priorities.</p><p><br></p><p><strong>KEY PERFORMANCE MEASURES</strong></p><p>1. Achieve sales process improvement targets as assigned by Sales head.</p><p>2. Demand forecast accuracy, in conjunction with procurement and supply chain.</p><p><span>3. Data integrity, data&nbsp;optimization</span></p>