Sales Coordinator

Job Description

<p>&nbsp;<strong>Responsibilities</strong></p><ul><li>Preparing files for the sales agents and receiving them back.</li><li>Following up a certain routine after receiving this file.</li><li>Maintaining contact database and properties’ inventory within an organized electronic and non-electronic filing system.</li><li>Upload properties on ERA’s electronic listing platforms, websites, etc.</li><li>Standardize and maintain the format of pictures, reports, proposals, and any other published material.</li><li>Preparing Transaction Closing Reports for all relevant departments.</li><li>Organize and coordinate sales agents’ attendance, agenda, meetings, deadlines, proposals, templates, etc.</li><li>Receiving relevant requests and asking for relevant information via ERA’s phone, e-mail, or any other contact source, and direct the request to the proper sales agent.</li><li>Assist relevant Managers with all their duties.</li><li>Ensure projects’ deadlines are met.&nbsp;</li><li>Conduct telephone surveys/inquiries as needed.</li><li>Developing daily / monthly / quarterly reports for relevant departments.</li><li>Developing feedback reports to clients in different departments.</li><li>Develop property templates and proposals for clients.&nbsp;</li><li>Respond to complaints from clients and give after-sales support when/if requested.</li><li>Monitor the team’s progress, identify shortcomings and propose improvements.</li><li>Take minutes of department meetings, seminars, conferences, etc. when/if needed.</li><li>Maintain and support sales’ agents’ correspondence with clients when/if needed.</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>Bachelor’s degree or equivalent experience</li><li>2+ years’ experience in sales related role</li><li>Well-organized with an aptitude in problem-solving</li><li>Strong verbal and written communication skills</li><li>Fluency English and Arabic written and spoken is a must.</li><li>High computer literacy, excellent use of Microsoft-related softwares.</li><li>Excellent customer care skills.</li><li>Detail-oriented.</li><li>Presentable, confident, and flexible.</li><li>Committed and punctual.</li><li>Have high communication skills.</li><li>Able to work under pressure.</li><li>Pro-active learner.</li></ul><p><br></p><p><strong>Location:</strong> Maadi.</p>