Training Coordinator & Sales Support
Job Description
<p><span>We are currently looking for an organised and efficient training coordinator to join our team. You will be responsible for administrative duties and assisting the business consultants in gaining and keeping clients. </span></p><p><span>The ideal candidate鈥檚 responsibilities include tracking sales leads, coordinating training requirements, providing customer service, and managing client accounts. We expect you to perform well in a team environment and have exceptional people skills.</span></p><p><span>Ultimately, you should be able to contribute to creating and maintaining good client relationships and ensuring smooth sales team operations.</span></p><p><strong>Responsibilities</strong></p><p><span>路 Processing accreditation application for courses / registration (ILM / CPD)</span></p><p><span>路 Providing technical support in virtual training sessions (Zoom / MS Teams)</span></p><p><span>路 Answering client enquiries, scheduling meetings, and sales appointments, and following up with customers about their training status.</span></p><p><span>路 Compiling a daily list of sales leads, delegating leads among the business consultants </span></p><p><span>路 Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports</span></p><p><span>路 Recording sales trends and liaising with account managers to develop sales strategies</span></p><p><span>路 Creating and processing requests in a timely manner and reviewing pending client requests</span></p><p><span>路 Performing data entry tasks related to sales figures, metrics, and other relevant information and maintaining an organised and accessible filing system</span></p><p><span>路 Handling administrative duties for the company and its executives and management teams</span></p><p><span>路 Scheduling customer meetings and conferences</span></p><p><span>路 Booking flights / hotel accommodations and processing visa for facilitators and events</span></p><p><span>路 Researching and creating </span><strong>ADMIRABLE PPT</strong><span> </span><strong>presentations</strong><span> for client meetings and technical proposals</span></p><p><span>路 Having </span><strong>ADVANCED knowledge in Excel</strong><span> (ability to use spreadsheets, graphs, tables, calculations, and automation) to efficiently process large quantities of data relevant to business tasks</span></p><p><span>路 Supporting in assigned project based work</span></p><p><span>路 Providing ad hoc support around office as needed</span></p><p><br></p><p><br></p><p><strong>Requirements:</strong></p><p><span>路 A bachelor’s or associate’s degree in marketing, business, or a related field may be advantageous</span></p><p><span>路 Experience in administration and high-volume office work may be advantageous</span></p><p><span>路 Strong analytical, organisational, and time management skills</span></p><p><span>路 Excellent team working, motivational, interpersonal, communication, and customer service skills</span></p><p><span>路 The ability to multitask and quickly switch your focus</span></p><p><span>路 Computer literacy, IT skills, and typing skills</span></p><p><span>路 An understanding of sales principles and customer service practices</span></p><p><span> </span></p>
