Job Description
<p><strong>Store Manager (Retail and Online)</strong></p><p><br></p><p>We are currently seeking an experienced and knowledgeable Store Manager to join our team and oversee the operations of our retail store and online platform in Saida. </p><p>Our store specializes in offering a wide range of products related to diet and nutrition. As the Store Manager, you will be responsible for ensuring smooth day-to-day operations, maximizing sales, and delivering exceptional customer service.</p><p>Responsibilities:</p><ul><li>Oversee the overall operations of the retail store and online platform, ensuring they meet sales targets, profitability goals, and customer satisfaction metrics.</li><li>Develop and implement strategies to attract and retain customers, both in-store and online.</li><li>Manage inventory levels, stock replenishment, and conduct regular stock audits.</li><li>Train, supervise, and motivate staff to deliver outstanding customer service.</li><li>Schedule and assign tasks to team members effectively, ensuring efficient store operations.</li><li>Stay up to date with the latest trends, products, and research in the field of diet and nutrition.</li><li>Assist customers in making informed decisions by providing expert advice and recommendations on products that align with their dietary needs.</li><li>Handle customer complaints and resolve any issues in a professional and timely manner.</li><li>Collaborate with the marketing team to develop and execute promotional campaigns and events.</li><li>Monitor and analyze sales performance, prepare reports, and make data-driven decisions to optimize operations.</li></ul><p><br></p><p>Requirements:</p><ul><li>Previous experience as a Store Manager or Assistant Store Manager in a retail environment, preferably in the field of diet and nutrition.</li><li>Strong knowledge of diet and nutrition principles, as well as familiarity with dietary supplements, health foods, and related products.</li><li>Excellent leadership and managerial skills with the ability to inspire and motivate a team.</li><li>Proven track record of meeting and exceeding sales targets.</li><li>Exceptional customer service and communication skills.</li><li>Proficient in using computer systems, point-of-sale (POS) software, and online platforms.</li><li>Strong organizational and problem-solving abilities.</li><li>Ability to work in a fast-paced environment and adapt to changing priorities.</li><li>Flexibility to work weekends and evenings as required.</li><li>If you are passionate about health, nutrition, and helping customers achieve their dietary goals, and if you have the necessary skills and experience, we would love to hear from you. Please submit your resume, along with a cover letter highlighting your relevant experience, to the provided email address. We thank all applicants for their interest, but only those selected for an interview will be contacted.</li></ul>