Account Manager

Job Description

<p><strong>Job Summary:</strong></p><p><br></p><p><strong>We are looking for a dynamic, high-performing Account Manager to look over our client accounts. The role demands leveraging working relationships across clients as you will have to maintain a high level of client satisfaction by meeting all their goals and the company’s.</strong></p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Develop, manage, and maintain strong relationships with a portfolio of Key Accounts.</li><li>Be the strategic partner for key clients and lead the execution of their key performance marketing campaigns with the support of internal teams.</li><li>Maintain client retention &amp; grow the client revenue and company profit through existing and new accounts</li><li>Handle day-to-day activities for assigned E-commerce clients.</li><li>Conduct opportunity meetings and business reviews with key clients.</li><li>Achieving monthly and quarterly targets by identifying and developing new customers.</li><li>Coordinate invoicing and ensure invoices are sent on time and payments are coming through</li><li>Conduct strategic account planning and market studies</li><li>Understand the business objectives, and processes and support the needs of clients and prospects.</li><li>Able to analyze and draw inferences from reports to find growth opportunities</li><li>Prospect and close new business opportunities through market research, upselling and cross-selling ITCAN services, referrals, events, etc</li><li>Develop clear and effective proposals/quotations/reports for current and prospective clients</li><li>Evaluate media plans (digital/social) according to the client’s needs, and coordinate with the internal teams on delivering the client’s expectations</li></ul><p><br></p><p><strong>Qualifications:</strong></p><p><br></p><ul><li>Bachelor’s degree in marketing, e-commerce, or a related field</li><li>Relevant experience in a similar position for at least 1-2 years.</li><li>Previous experience in Performance Marketing (Influencer\Affiliate\Digital) is preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Excellent organizational and problem-solving skills.</li><li>Highly data-driven &amp; growth-oriented Person.</li><li>Ability to work in a fast-paced environment.</li></ul>