Senior Travel Consultant
Job Description
<p>Job Title: Reservations Agent / Senior Travel Consultant</p><p>Company Overview:</p><p>Adrenaline Travel is a rapidly expanding travel agency based in Dubai, dedicated to providing our clients with exceptional travel experiences. We specialize in adventure travel and luxury holidays, offering our customers personalized itineraries tailored to their needs and preferences.</p><p>Job Overview:</p><p>We are seeking a highly motivated and passionate Reservations Agent / Travel Consultant to join our team. The ideal candidate should have a strong interest in travel, be customer-focused, and possess excellent communication and organizational skills. The role involves creating and booking bespoke travel experiences, working closely with clients to understand their needs and preferences, and providing them with exceptional customer service throughout their journey.</p><p>Responsibilities:</p><ul><li>Create customized travel itineraries based on client preferences, including flights, accommodations, tours, and activities</li><li>Book travel arrangements and communicate with suppliers, airlines, and hotels to secure reservations and confirmations</li><li>Provide excellent customer service and support before, during, and after travel, ensuring customer satisfaction and loyalty</li><li>Build and maintain strong relationships with clients to promote repeat business and referrals</li><li>Keep up-to-date with industry trends, destinations, and products to provide up-to-date and accurate advice to clients</li><li>Assist with general office tasks as required</li></ul><p>Requirements:</p><ul><li>A minimum of 2 years of experience in travel sales, customer service, or a related field</li><li>Excellent communication skills in English (both written and spoken), with additional languages being a plus</li><li>Strong organizational skills and attention to detail</li><li>Ability to work independently and as part of a team</li><li>Knowledge of travel booking systems (GDS) Amadeus Preferred and Microsoft Office Suite</li><li>Passion for travel and knowledge of popular destinations, attractions, and activities</li><li>Ability to work flexible hours, including weekends and public holidays</li><li>A valid UAE driving license is preferred</li></ul><p>If you are passionate about travel and providing exceptional customer service, we encourage you to apply for this exciting opportunity with Adrenaline Travel. We offer a competitive salary, commission structure, and the opportunity for career growth within our fast-growing company.</p>
