Customer Service Representative- English- Hurghada

Job Description

<p>Benefits :</p><ul><li>Up to 9,000 + “35% cost of living”</li><li>Assist external users of the client’s products or services; identify, investigate, research, and provide solutions to user questions and problems</li><li>Solve problems that are generally unstructured and require extensive use of conceptual thinking skills</li><li>Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’)</li><li>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures</li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer</li><li>Clarify customer requirements; probe for understanding</li><li>Prepare complete and accurate work including appropriately notating accounts as required</li><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul><p> </p><p><strong>Job Requirements</strong></p><p> </p><ul><li>Grads only.</li><li>Researching skills are highly recommended.</li><li>Excellent for Fluent English speakers.</li><li>transportation provided</li><li>No accommodation</li><li>Skill in providing an exceptional customer experience.</li><li>Medical and Social insurance</li><li>Able to speak with customers in a calm, enthusiastic, and friendly tone of voice.</li></ul><p></p>